Zwitsal Jean C. Jaylo
πOzamis
Purok-6B Catadman Acasia,
City, Misamis Occidental 7200β
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ABOUT ME
Resourceful and detail-oriented professional with hands-on experience in
data entry, customer support, and administrative coordination. Proven ability
to manage large volumes of data accurately, support clients through inquiry
handling and rebooking processes, and navigate tools like DocuSign and
Trello for workflow efficiency. A dependable team player with excellent
communication skills, eager to contribute to team success through hard work,
attention to detail, and a proactive mindset.
CORE SKILLS
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Data Entry & Data Management
Customer Support (Inquiries & Rebooking)
Workflow Tools: Trello, DocuSign
Xero Accounting Software (Manual Journal Uploading & Invoice
Creation)
Basic Proficiency in QuickBooks
Computer Proficiency (MS Office, Google Workspace, CRM
systems
Strong Organizational & Time Management Skills
Excellent Communication & Interpersonal Abilities
Problem Solving & Critical Thinking
Team Collaboration & Initiative
PROFESSIONAL EXPERIENCE
Data Entry / Data Collectionβ
Hygea Australia Pty Ltd | Dec 2024 β June 2025
ββ Accurately entered, updated, and maintained large volumes of
data in company systems and databases.
ββ Used Xero software to upload manual journal entries and
create and manage client invoices.
ββ Ensured high levels of data integrity and confidentiality.
ββ Conducted regular quality checks to validate data accuracy.
ββ Collaborated with cross-functional teams to streamline data
collection processes.
ββ Handled customer inquiries and supported rebooking
processes with professionalism and empathy.
ββ Used Trello to manage task tracking and status updates
across teams.
ββ Utilized DocuSign to facilitate digital signing and document
workflows.
ββ Successfully met tight deadlines while maintaining a 99%
accuracy rate.
EDUCATION
Bachelor of Science in Accountancyβ
La Salle University | June 2010
High School Diplomaβ
Ozamis City National High School (OCNHS) | June 2009 β March 2010