Zuriel Jose Latorilla Iii

ZURIEL JOSE B. LATORILLA III Blk. 7 Lot 9 Capitol Hills Subd., Bacolod City Negros Occidental, Philippines Contact #: - Email Add:-Skype ID: - Objectives: Seeking a position in your company where my skills will further develop while working at home. Able to create an efficient work environment based on the company’s work at home guidelines. Specializes in Inbound and Outbound Calls (includes: Cold and Warm Calling, Telemarketing, Appointment Setting, and Lead Generation), Chat, Data Entry, and Order Entry and exceeding customer expectations. Professional Experience: IBEX Global Solutions September 2011-March 2013/Account: Career Advisor Outbound Sales Representative Pasig City, Philippines ⚫ Took outgoing calls and verified customer’s info in the US. ⚫ Handled customer questions and engaged in customer service activities. Startek Philippines May 2013-December 2014/Account: Time Warner Cable Inbound Sales Representative Quezon City, Philippines ⚫ Took incoming calls and verified customer’s info for cable services in the US. ⚫ Handled existing and new customer inquiries. ⚫ Skilled for Sales Inbound Voice, Chat, and Back Office. Sykes Asia Inc., February 2015-February 2018/Account: Virgin Mobile UK Outbound Sales Representative Mandaluyong City, Philippines ⚫ Took outgoing calls and verified customer’s info for mobile services in the UK. ⚫ Handled customer’s questions and engaged in sales activities. Service Source International Philippines March 2018-February 2019/Account: Hertz Inbound Sales Representative Taguig City, Philippines ⚫ Took incoming calls for inquiries and bookings from customers all over the world. ⚫ Handled customer questions and engaged in customer service activities. Cube Care March 2019-October 2020/Account: Cube Care Project Manager - Remote position Miami Lakes, Florida ⚫ Responsible for creating, scheduling, completing an assigned job order. ⚫ Creating, maintaining, and entering information into the database. ⚫ Handled incoming calls, outgoing calls, and emails. Personal Info: Sex: Male Date of Birth: June 18, 1985 Education: Philippines College of Technology Practical Nursing (Graduate) S.Y.:- Davao City, Philippines West Negros University BSED (Undergraduate) S.Y.:- Bacolod City, Philippines