ZULFIZAR
ABDUGAFFOROVA
H E A D
CONTACT
--
United Arab Emirates, Dubai
EDUCATION
A well presented, articulate and confident individual with proven ability to
provide exceptional customer service. Having an outgoing personality,good
interpersonal skills and the ability to work in a multi-national team environment
with confidence and minimal supervision.
WORK EXPERIENCE
Verde Restaurant and Club, Yeeels Group
Reservation Executive
BUKHARA STATE UNIVERSITY
Sciences
Grade 95 out of 100
- TH LYSEUM UNDER BSU
Babushka Lounge and Restaurant Cafe
Head hostess
Lyceum degree of Natural
Sciences
SKILLS
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
LANGUAGES
English (Fluent)
Russian (Fluent)
Uzbek (Native)
24/11/2023-25/09/2024
Greeting guests as they enter, and putting them on a waiting list
as necessary.
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer.
Grade 85 out of 100
PowerPoint
01/10/2024-PRESENT
Consistently offer professional, friendly and engaging service
Book and enter Dining reservation requests using computerized
reservation system.
Detailed knowledge of all Food & Beverage Outlets and their
menu offerings.
Bachelor of Natural
Microsoft Word, Excel
R E S E R V A T I O N S
PROFILE
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Sevenrooms experience
O F
.
EMAAR HOSPITALITY GROUP,Vida Dubai Marina &Yacht Club hotel
Senior hostess
10/10/2022-20/11/2023
Greeting guests and escorted them to their tables providing menus
Coordinated with staff and servers as needed to ensure prompt customer
service
Performed regular inspections to assess and resolve maintenance issues
Maintained restaurant reservation log
CERTIFICATES
Vida Dubai Marina &Yacht Club hotel
Certificate of Appreciation
For being part of Pre-opening team
International Centre for
Security &Safety
Certificate of First Aid
CPR&AED
