Zoriel Aguilar Ladera, RN
Address
: 516 Kamias St. Calamagui 2nd Ilagan, Isabela
Email Address :-Skype
: Zoriel Aguilar Ladera
Mobile Number: -
CAREER OBJECTIVES:
To establish a career in a company that offers limited opportunities of career advancement,
enhancement of skills, development of potentials and personal growth and improvement.
To be a useful asset that will contribute for the company’s continuous development, excellence and
success.
WORK EXPERIENCE:
Bizmates
Japanese Online Business English Company
Position: Business English Professor
Nov. 2016 - Present
Nature of work:
-Assist students with their English speaking and writing needs
-Guide students on how to properly and effectively communicate with business partners, clients, etc.
Hinduja Global Solutions
Libis, Pasig City
Position: Customer Service Specialist
Feb 2016 - July 2016
Nature of work:
-Provide exceptional customer service experience
-Process complaints, inquiries, upgrades and sales
Telco Services International (TELSTRA)
24th flr. PhilamLife Tower
Paseo De Roxas, Makati City
Position : OUTBOUND Sales Associate
Oct 2015 – Jan 2016
Nature of work:
-Make calls to existing customers or potential customers to provide education,
-Support and provide sales information related to our products and services
Convergys Corporation
Ayala Avenue, Salcedo Village Makati City
Position: Senior Customer Service Representative
Oct 2012 - Sept 2015
Nature of work:
-Provides high quality customer service to US and Canadian subscribers
-Process subscriber's request and offer upsell
-Coach and monitor team members
Sutherland Global Services
Clark, Pampanga
Position: Sales Associate
Nov2011- Feb 2012
Nature of work:
Inbound sales
Sell and upsell
Process orders and offer upgrades
Sargas Inc.
Balibago, Pampanga
Position: Marketing Advisor
May 2012 - Sept 2012
Nature of work:
Outbound Telemarketing to UK consumers
RELATED LEARNING EXPERIENCE:
National Center for Mental Health
San Lazaro Hospital
Philipine Orthopedic Center
Isabela Doctor’s General Hospital
Governor Foustino N. Dy Memorial Hospital
Cauayan Specialist Medical Hospital
Cagayan Valley Medical Center
EDUCATIONAL BACKBROUND:
Registered Nurse
July 2010
TERTIARY:
Bachelor of Science in Nursing -)
St. Ferdinand College
Ilagan, Isabela
PERSONAL DATA:
Nickname
Place of birth
Citizenship
Age
Civil Status
: Zoey
: Angadanan, Isabela
: Filipino
: 27
: Single
SKILLS AND QUALIFICATIONS:
Ability to be a leader when opportunity is granted
Hardworking, truths worthy, competent, team player, adaptable, professional
Willing to undergo training to learn new things and skills
With interpersonal skills
Knowledgeable with Microsoft word, powerpoint, basic excel and internet research
Familiar with medical terminologies
Can express well in verbal and nonverbal communication
Can work under pressure
Willing to work under shifting schedules
I hereby certify that the above information is true and correct to the best of my knowledge.
I am available upon request.
Zoriel Aguilar Ladera, RN
