Zoe Rowell

ZOË N. ROWELL RETAIL & OPERATIONS EXECUTIVE | EX-AMAZON - |-| LinkedIn | Seattle, WA EXECUTIVE PROFILE Retail and operations executive with a proven track record of driving profitability, operational excellence, and large-scale transformation across Fortune 100 and high-growth companies. Led Amazon’s $3B consumer electronics division, delivering $100M in profit improvements through AI-driven sourcing and strategic vendor negotiations. Expertise in P&L management, supply chain optimization, and enterprise-wide digital transformation. Adept at navigating complex global markets, forging high-impact partnerships, and scaling omnichannel businesses. Passionate about leveraging data-driven insights to drive sustainable growth and elevate customer experiences in the evolving retail landscape. SKILLS High-Growth & Turnaround Leadership |Strategic Partnerships & Negotiations | P&L Management | Omnichannel Strategy | Merchandising & Product Strategy | Consumer Insights & Market Analysis | Digital Transformation & Automation | CrossFunctional Leadership | Enterprise Transformation | Venture-backed Scale up | Investment & Portfolio Management PROFESSIONAL EXPERIENCE ADJUNCT PROFESSOR | NORTHWEST UNIVERSITY, Kirkland, WA MBA Program Faculty - Technology and Innovation Capstone Course 11/2024 - Present CONSULTING COO | NATIONAL BLACK CHAMBER OF COMMERCE, Washington, D.C. 06/2024 - Present Strategic executive partnering with Fortune 500 C-suite leaders to drive technology integration and financial services expansion Built investment network connecting businesses to wealth firms & VC funds; projected $2.5M+ investments in 18 months Spearheaded mentorship initiative connecting 500+ professional women with senior industry leaders Led retail supplier diversity pilots with three Fortune 100 companies, creating exclusive marketplace opportunities Orchestrated enterprise-wide digital transformation enhancing member services and operational efficiency DIVISIONAL DIRECTOR | AMAZON, Seattle, WA 09/2022 - 02/2024 Led a $3B P&L across six product categories, driving revenue growth, profitability, and strategic market expansion. Spearheaded AI-driven forecasting, vendor negotiations, and product strategy to optimize cost structure and enhance margin performance. Delivered $100M in margin improvements by pioneering AI-powered sourcing and trend-driven inventory forecasting, reducing costs by 15%. Led enterprise-wide negotiations with Amazon’s top global electronics supplier, securing $80M in incremental profit through strategic partnership alignment. Exceeded Q4 revenue by $146M (102% to goal) through strategic product portfolio optimization and investment allocation. Managed a $60M vendor marketing budget, aligning product launches with customer demand and category growth strategies. Led Amazon’s first global gaming marketplace strategy, driving engagement and revenue across three continents. FOUNDER & PRINCIPAL | ZNR CONSULTANTS, Seattle, WA 01/2021 - Present Created strategic advisory practice specializing in operational transformation for venture-backed and mid-size companies INTERIM CHIEF OPERATING OFFICER | THE WING, New York, NY Series B workspace technology company backed by Google Ventures and Sequoia Capital ($40M+ funding) Scaled operations 10x while maintaining NPS >80 through real-time feedback systems Led post-pandemic reopening of 6 locations across four major cities Improved operational efficiency 30% through systems integration and automation Reduced employee turnover 50% through inclusive hiring processes and training CONSULTING CHIEF OPERATING OFFICER | BLACKBIRD HOUSE, New York, NY Privately backed hospitality startup focused on diverse professional communities Led operational setup of flagship location, focusing on organizational structure and process design Improved P&L outcomes 25% through supply chain optimization and cost management Implemented enterprise systems driving 20% increase in customer satisfaction Reduced operational delays 40% through automated workflows and approval processes ZOË N. ROWELL RETAIL & OPERATIONS EXECUTIVE | EX-AMAZON PROFESSIONAL EXPERIENCE CONT. CHIEF OPERATING OFFICER | THE RIVETER, Seattle, WA 03/2020 - 12/2021 Series B technology-enabled hospitality startup backed by Madrona Capital, pivoting during COVID-19 Led a 150+ person organization through a strategic pivot, stabilizing operations and restructuring the business for long-term viability. Saved the company from bankruptcy, negotiating a 93% reduction in lease obligations ($16M → $1.12M spend) across five states. Increased revenue stability by pivoting to digital-first offerings, driving new recurring revenue streams. Retained 70% of customers by successfully transitioning to a digital-first business model. Cut operational costs by 50%, streamlining workflows and automating key processes. Accelerated executive decision-making by 25% through optimized internal reviews and reporting. BUSINESS SEGMENT LEADER & SR. VENDOR MANAGER | AMAZON, Seattle, WA Series B technology-enabled hospitality startup backed by Madrona Capital, pivoting during COVID-19 Managed $672M P&L, driving 20% year-over-year growth through innovative partnerships Generated $25M in profitability through relationship optimization, exceeding targets by 38% Improved operating cash flow $12.3M through strategic bulk sourcing program Earned Amazon Leadership Award for exceptional business results and team development 08/2017 - 03/2020 GLOBAL PRODUCT MANAGER | FMC, Philadelphia, PA 08/2017 - 03/2020 Market leader in nutraceuticals sector Led global marketing and product development for $160M portfolio across three consumer sectors Increased global account wallet share 15% through data-driven pricing strategy implementation Built $40M product pipeline leveraging customer insights and market analytics Achieved 15% year-over-year revenue growth through integrated sales campaigns Along with CFO, co-authored updated company-wide caregiver leave policies increasing paid leave by 50% ASSET MANAGER | AIR PRODUCTS & CHEMICALS, Allentown, PA Market leader in industrial gas and specialty chemicals sector Managed $15M portfolio delivering $12M topline growth and $1.5M profitability increase Reduced operational costs 30% through strategic management initiatives Promoted from Global Supply Chain Manager based on exceptional performance - MARKETING CONSULTANT | HANESBRAND BRAZIL, Sao Paulo, Brazil Led strategic marketing initiatives for Brazilian market entry and expansion 2010 SR. SUPPLY CHAIN MANAGER | PEPSICO, Wytheville, VA Led supply chain optimization across multiple product lines enhancing delivery reliability Multi-site SAP lead trainer - BOARD LEADERSHIP & APPOINTMENTS BOARD MEMBER | South Dakota Black Chamber of Commerce Driving strategic initiatives in technology integration and financial services Advising on digital transformation and membership growth strategies 06/2024 - Present FOUNDER | The Mentor Circle Founded executive mentorship platform advancing professional women into leadership roles 04/2024 - Present EDUCATION MBA, STRATEGY & FINANCE (with honors) | PURDUE UNIVERSITY, W. Lafayette, IN 2011 B.S., INDUSTRIAL MANAGEMENT (Minor: Mechanical Engr) | PURDUE UNIVERSITY, W. Lafayette, IN 2007