Ziyanda Tshaya
Contact Information
Cell:-
Email:-Driver's License: Code 10 (C1)
Professional Summary
Highly organized and proactive Office Administrator with over 8 years of experience in
reception, administration, and cross-functional coordination. Proven ability to manage
compliance-related tasks, provide administrative support to HR and executive teams, and
maintain seamless operations. Skilled in arranging travel and accommodation, compiling
regulatory and procurement documents, and supporting quality assurance processes.
Proficient in MS Office Suite and adept at managing communication across teams, ensuring
efficient workflows. Dedicated to delivering high-quality service and maintaining
professional environments.
Key Skills
Cross-Functional Team Collaboration: Expertise in coordinating with compliance,
executive, and HR teams to achieve organizational goals.
Reception and Switchboard Management: Skilled in welcoming visitors, directing
calls, and maintaining an organized reception area.
Travel Coordination: Proficient in arranging travel and accommodation, ensuring
efficient logistics.
Regulatory and Compliance Support: Experience in compiling and maintaining
regulatory documentation.
HR Administrative Support: Skilled in recruitment scheduling, onboarding, employee
record management, and coordinating staff functions.
Event Coordination: Proficient in planning and executing corporate events and staff
functions.
MS Office Suite Proficiency: Advanced skills in Word, Excel, PowerPoint, and
Outlook.
Attention to Detail: Maintaining accuracy in documentation, meeting minutes, and
logistical arrangements.
Work Experience
Envisionit Deep AI – Office Administrator & HR Assistant
01 February 2024– 03 February 2025 (Contract)
Collaborated with cross-functional teams, including compliance and executive teams,
to support regulatory and administrative goals.
Coordinated travel and accommodation arrangements for directors and staff.
Supported the Quality Assurance team with compliance-related documentation,
including ISO audits and CE mark applications.
Provided administrative support to the HR department, including compiling purchase
requisitions, maintaining employee records, and onboarding.
Recorded and distributed minutes for HR and executive meetings, ensuring followups on key action items.
Assisted with event coordination, including staff functions and training sessions.
Maintained a well-organized reception area and boardroom schedules, ensuring a
professional environment for visitors.
Shields Law Firm LLC – Virtual Assistant
Sep 2022 – Apr 2023 (Freelancer)
Provided virtual administrative support to attorneys, managing client communication
and handling inquiries with professionalism and efficiency.
Assisted with drafting and organizing legal documents, ensuring accuracy and timely
delivery.
Scheduled appointments and coordinated calendars for attorneys, optimizing
workflow.
Handled customer queries and provided first-line support, maintaining a high level of
client satisfaction.
Dr. Chauke Dental Practice – Practice Manager / Accounts Clerk
Jan 2021 – Aug 2022
Managed reception duties, ensuring a welcoming and efficient front desk.
Coordinated schedules and collaborated with management to organize staff events.
Liaised with cross-functional teams to streamline administrative and operational
processes.
Supported compliance by maintaining accurate patient records and adhering to
confidentiality protocols.
Makhophenha Investments – Credit Controller
Sep 2016 – Dec 2020
Provided administrative support across teams, including reception management and
correspondence.
Collaborated with HR and management teams to support recruitment scheduling and
employee record maintenance.
Coordinated travel arrangements and logistical support for internal teams.
Education
Bachelor of Laws (LLB) – University of South Africa (Final Year)
Higher Certificate in Law – University of South Africa
N6 Human Resources Management – Motheo TVET College
Training & Certifications
Artificial Intelligence in the 4IR – University of Johannesburg
End User Computing – Silulo Ulutho Technologies
Virtual Assistant Training Course – ALX Training
Additional Information
Willingness to work after hours as needed.
Holds a valid driver’s license and access to reliable transportation.
Adept at facilitating communication and collaboration across departments to ensure
efficient workflows.
References
Available upon request.