Zipporah Joel Nababa

As a customer service representative, my key skills and experiences typically include: My ability to clearly and effectively communicate with customers, both verbally and in writing. This involves active listening, empathy, and providing clear, concise information. I also have an experience in addressing and resolving customer issues, finding solutions to their problems, and handling complaints in a professional manner. I also have the ability to remain calm and patient with customers, showing empathy and understanding even in challenging situations.

I am also familiar with customer service software, CRM systems, and other tools used to track and manage customer interactions.