Zill Ellah
Email:-Phone No:-
VAT ID:-
Country: Vantaa, Finland.
Employment History
IBM Client Innovation Center
PMO-Analyst(August 2016-June 2017)
Transition & Transformation of client’s business-Nordics & UK region-August 2016-January 2017
Roles & Responsibilities●
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Support program managers and project managers in all project management processes.
Maintaining of Risk and issue management - oversee identification process, quality of data,
regular updates.
Resource and finance management - Maintain the resource pipeline (supply/demand) and
allocations.
Communication and reporting management - Assure regular updates, data quality for reports,
facilitate cross workstream status calls and document meeting minutes.
Document management - Monitoring baseline processes, version control, and data visibility to
external parties.
Provide training to new program members on IBM program management processes and tools.
Be part of internal initiatives focused on improving project and program management processes
and tools.
Responsible for supporting internal audit team for providing evidences for project milestones.
Create WBS elements for project codes and associated project team members.
IBM internal Project Management Certification
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Being part of Project Management mentoring from a senior Project Manager, going through
whole project life cycle, covering various tasks of project manager.
Writing project charter, Cost estimation, Schedule estimation, Resources estimation, mitigation of
risk and issues.
Xtreemgear LLC/Wickedstock
https://www.wickedstock.com
E-Commerce Manager
September 2015- September 2017 (Part-Time)
Maryland Baltimore, United States of America.
Role & Responsibilities:
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Owning and managing the daily operation of our e-commerce platform, including the consumer
ordering process. Monitoring and managing our Amazon channels including liaison with our sales
and finance departments.
Ensuring the website is maintained and optimised at all times.
Overseeing all technical aspects of the website.
Developing creative ideas and improvements for the site design and functionality.
Analysing usability and customer behaviours.
Full ownership of the e-commerce platform, including creating and delivering the development for
the roadmap for the website.
Manage online content, including pictures and product information.
Collaborate with IT Department to ensure all technical functions run as efficiently and seamlessly
as possible.
Manage new item setup, inventory and sell through analysis for all 3rd party ecommerce
platform.(Walmart, EBay , Amazon, Overstock.)
Level 1 technical support for online customers
Logs technical issues on behalf of the USA business on all 3rd party platform.
Ownership of Enrichment data completion & accuracy.
Development and enhancement of product content.
Handling customer returns and exchanges and working with warehouse team.
Virgo Entertainment OY
Scrum Master
December 2013– June 2014
Espoo, Finland
Role: During that time period of seven months, we were assigned a project to develop a web content
management system using Open Atrium. The team consisted of four people, one Scrum master and
three developers. As a Scrum Master, Assigned task was to manage the development process from
beginning till the end.
Responsibilities:
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Preparing Project plan.
Customer interview.
Preparing product backlog.
Managing Sprints.
Gearing Development team to meet deadlines.
Step-by-step Documentation, product presentation.
Achievements:
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Developed confidence and lessons learned.
Successful implementation of Scrum Framework.
Written technical documentation of the system.
Improving working conditions for employees.
Project Management Institute – Certified Associate Project Management
Validation date- -.
Certified Associate Project Management certification provided deep understanding of 10 knowledge
areas and 47 process groups which covers Project Management Lifecycle from start to the end. The
theoretical knowledge gained from certification will be useful while participating and coordinating with
senior management in the projects of small, medium to large size.
Certification Tracking Id-1,849,353.
Education
Currently enrolled for ISTQB Exam-Expected Certification passed date Febuary
Trainings in Data Analysis/Microsoft Excel, Product Management.
Education
Bachelor in Business Information Technology
Lahti University of Applied Sciences
GPA-3.0
Thesis Writing in Progress.
Finland
Technical Skills
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Project Management methodologies: Agile, Scrum, Spiral, V-model, Kanban, and Waterfall.
Project Management tools and techniques: MS Project, Clarizen,Asana, Project Management
Institute Standards, Microsoft office.IBM internal tools/IPWC/PCR.
Programming: HTML5, CSS, MySQL, PHP5,Java.
System Analysis and Design: UML 2.0, SWOT Analysis, System Modelling, Business modelling,
SOA, Oracle Suite 11-G.
Microsoft Visio, Axure RP Pro, FastStone, Amazon Drive,shipstation,social media networking.
Operating Systems: Ubuntu, Windows 7, Windows 10.
Factsheet reports, Labour claim reports, KPI reports, Cost estimation reports.
IBM Internal trainings/Education.
Languages- English Fluent, Finnish Basic.
