ZIDAN AHMAD FADIL-|- | LinkedIn
Professional Summary
Detail-oriented and adaptable professional with experience in data entry, team coordination, and
customer communication. Skilled in extracting and organizing large datasets, managing
customer relations, and streamlining operational processes. Proven ability to work
independently and collaboratively to ensure accuracy and efficiency.
Work Experience
Data Coordinator & Customer Liaison
PT Sahabat Sakinah Senter | August 2022 – December 2022
● Extracted and organized thousands of customer records from web sources into
structured Excel spreadsheets to support operational workflows.
● Managed communications with customers to facilitate resolution of overdue accounts,
applying effective negotiation and problem-solving skills.
● Collaborated with team members to optimize account management strategies, improving
efficiency and collection outcomes.
● Developed and maintained accurate data tracking systems to support reporting and
decision-making processes.
Small Business Owner
Self-Employed | 2020 – Present
● Established and managed a profitable snack business, developing leadership and
financial management skills.
● Created daily and monthly financial reports to track cash flow, profitability, and cost
management.
● Supervised operations, ensuring smooth workflow and optimizing processes for
scalability.
Skills & Competencies
● Data Entry & Management (Excel, Google Sheets)
● Customer Service & Negotiation
● Team Coordination & Leadership
● Basic Financial Reporting (Cash Flow Management)
● Web Data Extraction & Organization
● Fluent in English & Indonesian
Education
SMAN 13 Surabaya | High School Diploma | 2022
Universitas Terbuka – Bachelor’s Degree in Communication Science | 2025 – Present
