Zia Ul Mustafa Sajjad

ZIA UL MUSTAFA SAJJAD Nationality: Pakistani Date of birth: 24/01/1988 Gender: Male  Phone number: (-  Email address:- WhatsApp Messenger: -  Facebook: zia ul mustafa  LinkedIn: zia-ul-mustafa  Twitter: sahilraja88  YouTube: sahilraja88  Website: https://www.classicflowers.ae/  Website: https://www.homepetdecor.com/  Home: Toronto Agriculture LLC Warsan 3, 50819 Dubai (United Arab Emirates) ABOUT ME I, Zia Ul Mustafa Sajjad, originally from Pakistan, am currently working in the UAE. With a diverse professional background, my expertise spans IT management, e-commerce, SEO, customer service, and agriculture. I am currently working at Toronto Agriculture LLC in Dubai, where I manage plant care according to the UAE climate, create invoices, process payments, prepare delivery notes, and handle online orders. I am committed to continuous improvement, innovation, and delivering high-quality service in fast-paced environments. WORK EXPERIENCE Agriculture Specialist Toronto Agriculture LLC [ 01/01/2023 – Current ] City: Dubai | Country: United Arab Emirates | Website: https://www.torontoagriculture.com/ | Email address: to-| Name of unit or department: Agriculture - Business or sector: Agriculture, forestry and fishing • • • • Manage plant care and maintenance according to the UAE climate. Create invoices, process payments, and prepare delivery notes. Handle online orders and ensure timely delivery. Maintain accurate records of transactions and inventory. Marketing and Website Developer Classic Floral Trading LLC [ 18/06/2023 – Current ] City: Dubai | Country: United Arab Emirates | Website: https://www.classicflowers.ae/ | Email address: infor@cl assicflowers.ae | Name of unit or department: E-Commerce - Business or sector: Other service activities Classic Floral Trading LLC is the sister Company of Toronto Agriculture LLC • Develop and maintain the company’s e-commerce website for online gifting. • Implement SEO strategies to improve website visibility and search rankings. • Manage digital marketing campaigns, including social media and email marketing. • Optimize product listings, images, and descriptions for better customer engagement. Monitor website performance and analytics to drive continuous improvement. 1/5 Motorcycle Courier Talabat [ 02/07/2022 – 12/11/2023 ] City: Dubai | Country: United Arab Emirates • Delivered food orders efficiently across Dubai using optimal routes. • Ensured order accuracy and maintained excellent customer service. • Conducted routine motorcycle maintenance and adhered to safety protocols. E-commerce Manager Ebay, Amazon [ 01/01/2020 – 01/07/2023 ] City: Uk | Country: United Kingdom • Managed online stores on eBay, Amazon, and Shopify. • Optimized product listings for SEO and improved search rankings. • Handled order fulfillment, customer service, and email marketing campaigns. Document Controller GREPS [ 14/03/2014 – 20/09/2017 ] City: Kharian | Country: Pakistan • Managed document control systems and ensured version control. • Conducted quality checks and facilitated document retrieval. • Provided training and support to staff on document management. EDUCATION AND TRAINING Graduation Allama Iqbal Open University [ 01/06/2017 – 07/06/2019 ] City: Islamabad | Country: Pakistan | Website: https://www.aiou.edu.pk/ | Level in EQF: EQF level 6 Certificate in Commercial Art Designing New Vision College of IT City: Gujrat | Country: Pakistan | Level in EQF: EQF level 3 Certificate in AutoCAD Skill Development Council City: Kharian | Country: Pakistan | Level in EQF: EQF level 2 QuickBooks Digiskills [ 01/02/2022 – 01/05/2022 ] City: Islamabad | Country: Pakistan | Website: https://digiskills.pk/ | Level in EQF: EQF level 7 E-commerce Management Digiskills [ 01/02/2022 – 01/05/2022 ] City: Islamabad | Country: Pakistan | Website: https://digiskills.pk/ | Level in EQF: EQF level 7 WordPress Digiskills [ 01/10/2021 – 01/12/2021 ] City: Islamabad | Country: Pakistan | Website: https://digiskills.pk/ | Level in EQF: EQF level 8 2/5 Freelancing Digiskills [ 01/10/2021 – 01/12/2021 ] City: Islamabad | Country: Pakistan | Website: https://digiskills.pk/ | Level in EQF: EQF level 8 DRIVING LICENCE Driving Licence: AM Driving Licence: A1 Driving Licence: A2 Driving Licence: A Driving Licence: B1 Driving Licence: B HOBBIES AND INTERESTS E-commerce and Online Business Passionate about exploring new trends in e-commerce, SEO, and digital marketing. Gardening and Plant Care Enjoy working with plants and understanding their care, especially in the UAE climate. Technology and IT Interested in staying updated with the latest IT tools, software, and cybersecurity trends. Freelancing and Entrepreneurship Actively involved in freelancing projects and exploring new business opportunities. Digital Marketing Keen on learning and experimenting with new digital marketing strategies and tools. Web Development Enjoy working on website development and improving user experience. Reading and Learning Regularly read books and articles related to IT, e-commerce, and personal development. Travel and Exploration Interested in exploring new cultures and places, which helps in understanding global markets. Problem Solving Enjoy solving technical and business-related challenges. 3/5 Community Involvement Participate in community activities and volunteer work, especially in educational or IT-related fields. DIGITAL SKILLS Digital Skills - Test Results A Information and data literacy ADVANCED Level 6 / 6 B Communication and collaboration ADVANCED Level 6 / 6 C Digital content creation ADVANCED Level 6 / 6 D Safety ADVANCED Level 5 / 6 E Problem solving ADVANCED Level 6 / 6 Results from self-assessment based on The Digital Competence Framework 2.1 My Digital Skills Digital Skills: Digital Marketing / Google - Google Business, Google ADS & Google Analytics / Google Tools (Google Trends - Google Analytics - Google Drive - Google Alert - Google Adwords) / Facebook Meta studio / data entry PROJECTS E-commerce Listing Optimization for eBay Client: Joseph (USA-based client via Fiverr) Platforms: eBay Duration: 1 month Project Overview: I was hired by Joseph to enhance his online presence by optimizing product listings across multiple e-commerce platforms, including Shopify, Amazon, and eBay. The goal was to improve search visibility, attract more customers, and increase sales through compelling and SEO-optimized product listings. Key Responsibilities and Deliverables: 1. Product Listing Transfer: • Transferred product details from Joseph’s existing website to Shopify, Amazon, and eBay, ensuring accuracy and consistency across all platforms. 2. SEO Optimization: • Conducted keyword research to identify high-performing search terms. • Optimized product titles, descriptions, and metadata to improve search rankings and visibility. 3. Engaging Product Descriptions: • Crafted compelling and customer-focused product copy that highlighted key features, benefits, and unique selling points. • Ensured descriptions were tailored to each platform’s requirements and audience. 4/5 4. Multi-Platform Expertise: • Adapted listings to meet the specific guidelines and best practices of Shopify, Amazon, and eBay. • Ensured consistency in branding and messaging across all platforms. 5. Results-Driven Approach: • Delivered listings that were visually appealing, SEO-friendly, and designed to drive conversions. • Provided Joseph with a seamless and hassle-free experience, ensuring his satisfaction with the final deliverables. Outcome: • Improved search rankings for Joseph’s products on all platforms. • Increased customer engagement and sales through optimized and compelling listings. • Received positive feedback from Joseph for delivering high-quality work on time and exceeding expectations. LANGUAGE SKILLS Mother tongue(s): Panjabi; Punjabi Other language(s): English Urdu LISTENING C2 READING C2 WRITING C2 LISTENING C2 READING C2 WRITING C2 SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2 SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2 Arabic LISTENING C2 READING C2 WRITING C1 SPOKEN PRODUCTION A2 SPOKEN INTERACTION A2 Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user 5/5