Zenica Vargas

*Thirteen years of experience in customer-facing and back-office roles in the BPO industry.

*Accountable for day-to-day operations of resourcing, scheduling, prioritization and task coordination and meeting project milestones, objectives and deliverables within agreed timeframes and budgets.

*Performs various administrative tasks and assist clients via internet through phone including answering emails, data entry, project management, scheduling meetings, and appointment setting.

*Works closely with the executive team, project team, development team, IT’s and other business stakeholders in making sure that all development requirements are met within expected timelines.