Zeeshan Noor

Zeeshan Noor

$15/hr
customer service representative
Reply rate:
33.33%
Availability:
Full-time (40 hrs/wk)
Age:
31 years old
Location:
Lahore, Punjab, Pakistan
Experience:
8 years
ZEESHAN NOOR Mobile: - Email:-linkedin.com/in/zeeshan-noor- Summary Experienced professional with a strong background in client relationship management, strategic sales, and business development. Skilled in driving revenue growth through tailored solutions, data-driven strategies, and effective communication. Proven ability to build lasting partnerships, exceed targets, and deliver exceptional results in competitive markets. Employment History Bisley Workwear Sydney,Australia Nov 2023-Jan 2025 [Corporate customer service representative]          SAP, Inventory, Microsoft Word and Excel experience. Placing orders Data entry Manage and develop relationships with key clients to ensure customer satisfaction and retention. Responded to customer inquiries and concerns, providing prompt and effective solutions to ensure high customer satisfaction. Planning shipments based on product availability and customer requests Track orders to ensure timely deliveries. Negotiate contracts and pricing agreements with customers to achieve mutually beneficial outcomes Drive revenue growth by identifying and pursuing new business opportunities within assigned territories. Pauls Customs & Forwarding Solutions Sydney, Australia Mar 2020– Oct 2023         (Team member administration) Plan shipments based on product availability and customer requests. Track orders to ensure timely deliveries. Manage and develop relationships with key clients to ensure customer satisfaction and retention. Prepare shipping documents (like invoices, purchase orders and bills of lading) Coordinate our supply chain procedures to maximize quality of delivery. Schedule shifts for our drivers and warehouse staff Maintain updated records of orders, suppliers and customers. Oversee the levels of our warehouse stock and place orders as needed.  Provide information to customers about the status of their orders. NSW Department of Education Sydney, Australia Jan 2018 – Fab 2020 (Incident report officer)  Monitoring and maintaining the security and access control of sites  Maintaining a safe and secure working environment for staff and customers  Monitoring operations deter suspicious activity and respond to incidents accordingly.  Providing detailed information to senior management on potential and actual threats to school operations  Working within a highly successful professional environment  Responding to the incidences and preparing the incident reports EDUCATION     Sydney,Australia Bachelor of Business Administration University of Sydney Major in International Business. Final CGPA: 3.11 KEY SKILLS         Client Relationship Management Sales Strategy Development Business Development Negotiation Skills Problem solving Market Analysis Attention to details Fluent in English Sep 2015 - Jun 2019
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