ZEESHAN AHMAD ANSARI
88/112-A, Prem Nagar, Kanpur, U.P, India
Mobile: - ~ E-Mail:-
Objective: Seeking Middle Level Managerial assignments in Branch Administration / Sales & Marketing / Business Development with a growth oriented Organization.
Synopsis
MBA (Major - Marketing & Minor - International Business) with 10+ years’ of rich experience in Branch Operations, Sales & Marketing, Business Development, Relationship Management & Team Management.
An excellent planner, strategist & implementer with demonstrated abilities in devising Branch operations, sales & marketing activities for banking products and accelerating the business growth.
Phenomenal expertise in managing branch sales operations with key focus on top line profitability through sales and marketing of third party products and services.
Remarkable track record of consistently achieving sales targets at branches, building dynamic sales teams, identifying high-yielding services and products during the career span
Stupendous abilities in cementing healthy relationship with key accounts for generating business and leading workforce towards accomplishing business and corporate goals.
A brilliant communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude.
Organizational Expertise
Self employed – I left my last job in 2016 and since then I have been working for my family business of used car agency as a part timer.
Senior Sales officerSeptember-2015 - till August-2016
National bank of Abu Dhabi
Responsible for achievement of sales and revenue targets for the branch in terms of Personal loans, credit cards.
Key Deliverables:
Promote Bank products by providing consistent, accurate and transparent information to customers.
· Achieve sales targets assigned and contribute to the overall achievement of the team.
· Maximize on cross selling growth of existing customer base and identify new potential selling opportunities.
· Follow up and close selling/cross selling lead referrals.
· Pro-actively participate in Bank products campaigns & promotions.
· Ensure that all service levels and agreements are being met consistently without any fail.
· Ensure adherence to cut-off times and deadlines.
· Ensure right segmentation to match customer profile.
· Educate self on existing procedures and products.
· Attend HR training courses nominated by line management.
· Attend product training, presentations and road show events.
· Proactive self-development.
· Ensure that Bank policies and guidelines are consistently & strictly followed.
· Perform adequate care and diligence in day to day conduct to protect Bank from financial and non-financial loss.
Sales Manager –Liabilitie Apr-13 to Feb-14
ING Vysya Bank Ltd.
Key Deliverables
Expected end result by increasing customer base of the branch as well increasing the book size of the branch.
To have a good sales team in place as per plan.
Motivate the Sales Team to perform for the achievement of assigned target.
Proper hiring, training, control attrition, ensure all compliance related guidelines are adhered to.
Conceptualizing strategies for selling of CASA (current/ savings accounts), investment products like Mutual Fund, Insurance, etc. through team.
To acquire good quality accounts with a higher value & Focus on deepening of new relationships.
Maintain Cost of acquisition low by acquiring bigger value accounts
Customer Care ManagerJul-08 to Apr-13
ING Vysya Bank LTd.
To maintain healthy relationship with key accounts for generating business and give them personalised service to the utmost level and leading force towards accomplishing business and corporate goals
Responsible for achievement of sales and revenue targets for the branch in terms of CASA numbers, Deposits, Life insurance, Mutual funds & Gold.
Key Deliverables:
• Branch Merchandising
• Handling different operations desks
• Lobby Management
• Customer service to ensure walk in customer’s issues
• Generate business, cross sell.
• Enhancing the value of existing accounts
• Retention of existing portfolio
• Corporate salaries processing
• Responsible for authorizing Cash and Customer transactions at the Teller counters
• Handling Non-Cash transactions like DD, fund transfer etc
• Penetration of Saving Accounts on non liability customers
• Ensure quality customer service is delivered.
• Generate leads for Third Party Products to the customers
• Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable Timely and accurate monitoring and submission of Monthly reports and other internal reports.
• Authorizing clearing and CMS transactions.
• Provide assistance in Branch Operations and Audit Compliance
Branch Sales Manager May-07 to Jul-08
ICICI Bank Ltd.
Key Deliverables:
Responsible for acquiring new customers to maximize the CASA Float.
Responsible for maximizing the profitability of the branch by cross selling of third party products like insurance and gold to existing customers.
Responsible for conducting time to time training and knowledge development programme for the team members regarding new products and KYC Guidelines and Compliance norms of RBI.
Team handling
Senior Front Desk Officer Jan-05 to May-07
ICICI Bank Ltd.
Key Deliverables:
Performed teller transactions in the areas of checking and savings deposits and withdrawals.
Balanced assigned cash drawer and packaged currencies and coinage.
Identified opportunities for cross-selling of value-added bank products and services.
Qualified referrals to team members across multiple lines of business.
Provided highly personalized service that built and strengthened customers relationships.
Responded to a broad range of customer inquiries and swiftly resolved problems.
Rewards / Recognitions:
Won several Regional and Local Level Contests:
Life Insurance Contest: Won LI Sprint, Top Gun, MI Possible 1, MI Possible 2.
Gold: Raksha Bandhan & Akshay Tritiya.
Term Deposit: FD King
Award for Fraud Prevention at the branch.
Education
2020Google Certification course on Fundamentals of Digital marketing (certificate ID : SMP 9GM BT4)
2005MBA (Marketing & IB) from Dr. Gaur Hari Singhania, Institute of Management & Research.
2003B.A (economics) from Christ Church College, CSJM University.
Academic Projects I
Title:1. Measure the Awareness of the brand Kamasutra among the consumers in Mumbai.
2. Check the effectiveness of the distribution network of J.K Ansel
Organization: J.K Ansels
Duration: 2.5 months
Team Size: 2
Description: Analyzing & comparing the awareness of the brand Kamasutra with their competitors and determine the reasons behind their low performance if any. It was concluded that the brand was very much known to the masses / classes. Although, there was a need for an innovative variant & several other flavors.
Title: Effect of Privilege Cards on the sales of a Departmental Store.
Organization: Pantaloons
Duration: 3 months
Team Size: 1
Description: Determining whether the privilege cards increase sales at departmental stores. There is a positive effect of Privilege Cards on people and lead to an increase in sales.
Title: Application of Managerial Economics in LML
Organization: LML (Scooters’ unit)
Duration: 1 week
Team Size: 3
Description: Assessing managerial economics applied in business.
Title: Hawkers Satisfaction Survey for Dainik Jagran in Kanpur City
Organization: Dainik Jagran
Duration: 1 month
Team Size: 4
Description: Collecting data for Dainik Jagran & determining the advantage over competitors.
Personal Details
Date of Birth: 4th October 1982
Nationality - Indian
Sex - Male