Zaria West

Hello! I’m Zaria, a dedicated and passionate E-commerce Virtual Assistant with over 4 years of hands-on experience supporting online store owners and helping their businesses run smoothly. I understand how demanding e-commerce operations can be, and my role is to help you stay organized, reduce workload, and keep your store running smoothly.

I have experience working with Shopify, Amazon, Etsy, and dropshipping businesses, handling product uploads, order processing, inventory updates, and customer support. I’m very detail-oriented and always aim to deliver accurate, high-quality work while meeting deadlines consistently.

Customer communication is something I truly value. I respond with patience and professionalism, assist with order inquiries, track shipments, and handle returns or refunds with care. I treat your customers with respect because I know they are the of your business.

• Product listing and basic optimization (Shopify, Amazon, Etsy)
• Order processing, tracking, and fulfillment coordination
• Professional and friendly customer support (email & chat)
• Inventory management and product updates
• Data entry and reporting using Google Sheets or Excel
• Returns, refunds, and daily store administration

Tools & Platforms:

Shopify, WooCommerce, Amazon Seller Central, Etsy, Oberlo, Spocket, Printful, Canva (basic product graphics), Trello, Asana, ClickUp, Google Workspace (Docs, Sheets, Drive), Slack, Zoom, Microsoft Teams.

Soft Skills:

Highly organized & detail-oriented, Reliable & proactive, Strong communication skills, Ability to work independently, Quick learner & adaptable, Time management & meeting deadlines

If you’re looking for an experienced E-commerce Virtual Assistant who can confidently support your store from day one, let’s chat! I’d love to learn about your store and see how I can make your daily operations smoother and more efficient. Send me a message today and let’s get started!