Zargham Khan

ZARGHAM KHAN​-| - | - PROFESSIONAL SUMMARY Results-driven Sales & Programme Management Professional with extensive experience in BPO industry, lead generation, customer relations, quality assurance, and staff supervision. Adept at sales training, business development, virtual assistance, and CRM administration. Proven ability to deliver high-impact sales results, build and manage high-performing teams, and drive strategic growth. CORE COMPETENCIES ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Sales & Business Development CRM Administration & Customer Support Lead Generation & Cold Calling Programme & Project Management Team Leadership & Training Stakeholder Engagement Quality Assurance & Compliance Financial & Performance Metrics PROFESSIONAL EXPERIENCE B2B Sales & CRM Administrator | Various Clients (US/EU) 2022 - Present ●​ Managed outbound B2B sales campaigns for Vonlanthen Events, KeepTruckin, and Medical Billing Companies. ●​ Freight Dispatcher (Los Angeles, CA): Generated $250,000+ in revenue managing a fleet of 6 semi-trucks. ●​ Account Executive at GetEmail.io: Upsold email search subscriptions for a Silicon Valley unicorn acquired by Dun & Bradstreet. Relocation & Personal Development | Australia 2020 - 2022 ●​ Relocated to Melbourne, Australia, for two years, gaining international exposure and cultural insights. ●​ Developed professional and personal skills through travel and reading books on business, leadership, and personal development. Assistant Manager | Therapy Pet (San Diego, CA) ●​ Promoted from inside sales agent to Assistant Manager. ●​ Built a sales team of 13 agents (10 in sales, 3 in customer service). ●​ Led the project for 3.5 years, generating a total of $7M+ in revenue. 2016 - 2019 General Manager Sales & Customer Support | StarCall Communications 2016 - 2019 ●​ Hired and trained multiple sales agents for warm leads and customer care. ●​ Generated $1.4M in the first 9 months, followed by $1.9M and $2.2M in subsequent years. ●​ Managed sales operations across North America, covering all 6 US time zones. Quality Assurance & HR Executive | Eventus Faction 2015 - 2016 ●​ Recruited, interviewed, and trained 120+ telemarketers within 9 months. ●​ Monitored 35+ sales agents daily and provided quality assurance reports and training. ●​ Ensured high conversion rates through continuous feedback and process optimization. Sales & Lead Generation | Multiple Industries (2011 - 2015) ●​ ●​ ●​ ●​ ●​ ●​ Home Security Alarm Systems Auto Insurance Lead Generation Home Improvements (Lead Gen) CRM for Roofers (US) Medical & Health Insurance Lead Generation Limousine Booking & Rentals (Price4Limo.com) KEY ACHIEVEMENTS ●​ ●​ ●​ ●​ $7M+ revenue growth at Therapy Pet (San Diego, CA) $250,000+ freight revenue generated as a dispatcher in Los Angeles Recruited and trained 120+ telemarketers within 9 months Increased sales productivity by 30% through quality assurance and targeted coaching TECHNICAL SKILLS ●​ ●​ ●​ ●​ CRM & Sales Tools: Salesforce, HubSpot, Mailchimp Project Management: Trello, Asana, Monday.com Lead Generation & Digital Marketing Virtual Assistance & Administrative Support REFERENCES David Goodstein | TGFT LLC, Port St. Lucie, FL |-​ Andrew Griffith | 4 Brothers Buy Houses, Arlington, VA |- _____________________________