Zarah T. Lerona

With over 3 years experience in a Call Center, I developed the ability to listen and fully understand each inquiry and I strongly believe that every client deserves 100% quality service. I handled inquiries through live chat to our customers from mostly US and across the globe. I also took in inbound calls, marketing and selling services for one of the top Antivirus company in the world. I have become very experienced in handling day to day queries, building relationships with customers. Furthermore, I possess the right balance of being friendly and approachable, whilst being able to make those hard decisions needed to keep things moving.