Zara Ahmed

SKILLS Microsoft Office Products Google Suite University of Alberta Enterprise Solution Applications Problem solving, decision making, and critical thinking skills Excellent verbal and written skills EDUCATION SEPTEMBER 2019 | EXPECTED COMPLETION: APRIL 2021 Bachelor of Arts MacEwan University, Edmonton AB, Canada SEPTEMBER 2016 – DECEMBER 2019 Business Administration Diploma – Human Resources Northern Alberta Institute of Technology, Edmonton AB, Canada SEPTEMBER 2007 – JUNE 2010 High School Diploma J. Percy Page Senior High School, Edmonton AB, Canada Won the Alexander Rutherford Scholarship WORK HISTORY NOVEMBER 2015 – PRESENT MLS Administrative Assistant | University of Alberta- Medicine & Dentistry | Edmonton, AB Greets callers, answers basic questions and direct calls, visitors and students Communicates routine program information to in-person visitors, current students and potential applicants Gathers, sorts and distributes incoming and outgoing mail Creates, modifies, and maintains efficient paper and electronic filing system for MLS Identifies and implements process improvements within the MLS Office Provides word processing support to Coordinator, Director and Faculty as required; including correspondence, technical and non-technical reports, posters, exams and laboratory manuals Generates e-class pages for courses, post class notes and notices provided by instructors Manages grading system for sessional instructors; compiles exams, distributes back to instructors for marking, records marks Assembles, processes, transcribes and compiles course and instructor evaluations Updates and maintains website for MLS, including drafting content, layout and arrangement of web pages Used the PeopleSoft system to search employee data and position information Participated in the recruitment process Screening of candidates where applicable Scheduled interviews Prepared interview packages Completed reference checks Prepares U of A deposits for internal control signatures and issues receipts Completes credit card reconciliations and fielding inquiries about overdue payments and billing inquiries Assist in coordinating conferences- specifically DRIvE-, continuing professional education seminars and events; this entails organizing speakers, travel and accommodation bookings, arranging venue and catering, preparing expense reimbursements, registrant inquiries, and updating conference webpages AUGUST 2015 – NOVEMBER 2015 Receptionist | University of Alberta- Engineering | Edmonton, AB Handled telephone calls and forwarded correspondence to appropriate departments Welcomed visitors, determined nature of business, and directed visitors Organized and routed mail Investigated general requests for information and data Assisted HR coordinators with various tasks for new hires, re-hires, post-doctoral fellows, graduate and undergraduate students Managed HR filing and documentation systems Collaborated with colleagues on special reports and projects as requested MAY 2015 – AUGUST 2015 Casual role (also worked JANUARY 2012- SEPTEMBER 2012, MAY 2013- SEPTEMBER 2013, and JUNE 2014- SEPTEMBER 2014) HR Administrative Assistant | University of Alberta- Facilities & Operations | Edmonton, AB Provided administrative support as required to a team of payroll specialists and HR advisors Supported the payroll team with organizing information for data entry Overhauled a large HR file management project Destroyed old records, created and maintained competition files, absence files, overtime files, employee files, and job fact sheets; both hard copy and electronically in accordance to University policy and procedures and Collective Agreements Administered HR filing and documentation systems Utilized Colorbar, Microsoft Access, and Meridian to create standardized labels Used the PeopleSoft system to search employee data and position information Participated in the recruitment process Screening of candidates where applicable Scheduled interviews Prepared interview packages Completed reference checks Assisted with special reports and projects REFERENCES Lisa Purdy | Divisional Director, MLS | University of Alberta- |- Amrit Bortnick | Senior Human Resources Officer, Facilities and Operations | University of Alberta- |- Evan Ramage | Human Resources Partner, Human Resources Services | University of Alberta- |-