Zanyé Flynn

Zanye Flynn Swellendam, Western Cape, South Africa-Professional Summary Highly organized and results-driven administrative and operations professional with over eight years of experience supporting businesses in diverse industries, including real estate, hospitality, and digital marketing. Adept at overseeing administrative functions, project management, customer relations, and business operations to drive efficiency and organizational success. Skilled in optimizing workflows, managing teams, and implementing systems that enhance productivity. Recognized for exceptional problem-solving abilities, strong leadership skills, and the ability to adapt in fast-paced environments. Professional Experience Freelance Administrative Remote | Present Provide administrative, project management, and operational support to businesses across various industries. Oversee email correspondence, calendar management, and document organization, ensuring seamless daily operations. Conduct research, data entry, and report generation to support business decision-making. Assist with digital marketing initiatives, including content creation, social media management, and customer engagement. Implement process improvements to enhance business efficiency and client satisfaction. Candidate Real Estate Agent Harcourts – Swellendam, Western Cape | Feb 2024 – Current Manage administrative and client relations tasks, ensuring seamless property transactions. Coordinate meetings, property viewings, and document processing, streamlining the real estate process. Implement digital marketing strategies to enhance property visibility and generate leads. Maintain CRM software to track client interactions and improve service delivery. Guesthouse & Wedding Venue Manager Kralinbergh Estate – Ermelo, Mpumalanga | 2021 – 2024 Oversaw daily operations, including reservations, client communication, and event coordination. Developed and maintained an efficient booking system, ensuring timely responses and high client satisfaction. Managed marketing efforts, including content creation and social media management, to increase visibility and engagement. Supervised team schedules and facilitated seamless event execution. Kids Club Coordinator & Assistant Lodge Manager Sanbona Wildlife Reserve – Montagu, Western Cape | 2016 – 2021 Coordinated guest services, managed bookings, and ensured operational efficiency across multiple departments. Provided administrative support, handling schedules, communications, and supply inventory. Assisted in developing guest experience programs to enhance visitor satisfaction and engagement. Education Matric (Grade 12) | Swellendam High | 2014 Certifications Customer Success Management Certification | Google Certificates Lodge Management | Wildlife Campus Front of House & Customer Support | SAM Hospitality HubSpot Inbound Marketing Certification | HubSpot Academy Google Analytics for Beginners | Google Career Certificates Google Customer Analytics | Google Career Certificates Technical Skills Administrative & Office Management Project Coordination & Process Improvement CRM & Business Communication Tools (HubSpot, Slack, Zoom) Data Management & Reporting Digital Marketing & Social Media Management Event Planning & Coordination Microsoft Office Suite (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Calendar) Additional Information Fluent in English and Afrikaans Available for remote and on-site roles Strong leadership, problem-solving, and adaptability in dynamic work environments References available upon request