Zanea Schewe

ZANEA PIA SCHEWE Pro le Detail-oriented and multilingual Virtual O ce Assistant with expertise in administrative support, customer communication, and digital content management. Fluent in German, Spanish, and English, with strong Italian (B2) skills. Experienced in handling diverse of ce tasks, coordinating schedules, and providing top-notch client assistance across digital platforms. Highly adaptable, tech-savvy, and proactive in optimizing work ows and improving ef ciency. Professional Experience 📍 Gran Canaria, Spain 📧-☎ - Customer Service & Operations Coordinator | Pozowinds S.L., Gran Canaria (2023–Present) 🔗 @zanea_schewe - Provide virtual customer support via email, chat, and social media. - Manage online bookings, scheduling, and client inquiries. - Maintain and update the company website, ensuring accurate and engaging content. - Oversee online sales and handle international shipments. Freelance Virtual Assistant (Graphic Design & Copywriting) (Feb 2022 – Present) - Offer remote administrative support, including email management and content creation. - Create digital artwork, logos, and promotional materials for various clients. - Develop and schedule multilingual content for websites and social media. - Conduct research and write engaging copy for blogs, newsletters, and online platforms. Front Desk & Customer Support | Core Kitesur ng Tenerife (Feb 2021 – Jan 2022) - Assisted international clients with bookings, inquiries, and general support. - Coordinated schedules for a team of 10+ instructors. fi fi fi fl ffi fi fi - Managed daily transactions, invoicing, and of ce administration. - Organized events and ensured smooth daily operations. Education Event Management & Marketing | Macromedia University, Cologne (2018 – 2021) Foreign Language Correspondent (English, Spanish, German) | EuroAcademy, Dortmund (2015 – 2018) Key Skills ✔ Virtual Of ce Management & Administration ✔ Multilingual Communication (German, Spanish, English, Italian) ✔ Customer Support (Chat, Email, Social Media) ✔ Scheduling & Calendar Management ✔ Data Entry & CRM Systems ✔ Digital Marketing & Content Creation ✔ Graphic Design (Photoshop, Illustrator, InDesign) ✔ Strong Organizational & Problem-Solving Skills 📍 Gran Canaria, Spain 📧-☎ - fi 🔗 @zanea_schewe