Zamira Bukharbayeva

Z|B ZAMIRA B U K H A R B AY E VA EXE C UT I VE A S S I STA N T A N D O PE R AT I O N A L /A D M I N I ST R AT I VE COORDINATOR Ehitajate tee 33, Tallinn, Estonia - - Job in a prospective company with career raise opportunity with a competative monthly base salary. Acquaintance with new interesting people, Readiness for remote work or business-trips. Looking for the position which requires experience in administrative field, direct encounter with the clients, Communication Management, Sales, Event and Project Management. Relevant work experience and educational background on direct work with key opinion leaders, clients and the public of influence. Eager to learn more and study fast. Multitasking, stress resistant. Friendly, goal-driven team player. Ablity to work as in team and individually. Strive to constant self-development, open-minded. Driving license of category B (European standard). SOCIAL LinkedIn: https://www.linkedin.com/in/zamira-bukha rbayeva-51831a160/ Facebook: https://www.facebook.com/zbukharbayeva EDUCATION Master of Arts Tallinn University / Tallinn, Estonia 2019 Degree in Communication Management (Intercultural, Cross-Cultural, PR and Corporate Communication Management- Master of Arts AAUAb - Associação Académica da Universidade Aberta / Lisboa, Portugal WORK EXPERIENCE EXECUTIVE ASSISTANT AND O PE R AT I O N A L /A D M I N I ST R AT IVE CO O R D I N ATO R Signature Experiences OÜ / Apr 2019 - Present / Tallinn Project management: Participation in organisation of sales activities and teamwork; Booking all the needed activities, accommodations etc, the tight communication with service providers and partners; Finalisation of the itineraries, calculations, descriptions in the operation system; Tour Writer. Billing suppliers and customers, follow up of necessary billing is done from company’s side; Updating operations system database (pricing, descriptions, etc); Support of Operations team to develop the booking and operation routines; Establishing contacts with partners and specification of their needs. Operating in Tour Writer and Directo: Accounting related duties: Processing salary and HR data in cooperation with external accountant; Preparing sales invoices in cooperation with the responsible team; Checking and registering purchase invoices and preparing them in bank; Preparation of various management accounts and financial statements together with external accountant; CostPocketexpense reporting system. Cashflow analysis; Drafting and processing of reporting systems; Update on invoices, payments; Processing of data entry, payment preparation and payroll accounting; Operating in SharePoint: For the efficient construction of internal communication and follow up the projects fullfillment (process, update, complete, assign, close projects etc.) SharePoint within the company. Office related tasks and costs: rent, phones, internet, cleaning, insurances, office household, etc. 2018 Erasmus Mundus+ European Students Exchange Program. Eurocampus project (network research program) as part of European Masters in Intercultiral Communication (EMICC). Coimbra,-. Business trips preparation and Support with booking the air tickets, accommodation, insurances for staff. Participation in TradeShows and travel conferences. HOTEL ADMINISTRATOR Rija Old Town Hotel / Aug 2017 - Apr 2019 / Tallinn Summer Turkish Language and Turkology School. Hacettepe University Campus / Ankara 2018 Operating in hotel system Fidelio. Duties of Hotel administrator: check-in/check-out of guests, Financial operations, creating of reservations; direct work with clients; reports; audits; Record management. Cooperation with Booking.com, Expedia, Hotelbeds, etc. Turkish Language School. Ankara-Istanbul,- Bachelor of Arts Kazakh-Turkish University of Foreign Languages and Business Career / Almaty 2012 Degree in translation activity of English and Turkish languages ADMINISTRATIVE ASSISTANT TO BUSINESS UNIT Roche Kazakhstan Ltd. / Oct 2013 - Jun 2017 / Almaty Operating in SharePoint: For the efficient construction of internal communication and follow up the projects fullfillment my responsibility to run (process, update, complete, assign, close projects etc.) the SharePoint within the company. Office related tasks and costs: rent, phones, internet, cleaning, insurances, office household, etc. Support of a staff with booking the air tickets, accommodation, insurances for staff; expense reporting system. Operating in SAP system: requisioner and buyer roles. Records Management. Procurement: providing the biddings. Coordination of logistical/travel issues of the department employees and health care professionals for business trips and participation in local and worldwide congresses: accommodation, air/rail tickets booking, transfers arranging, registration to the congresses, visa support and etc.; documentation management: collecting and consolidation the information for marketing reports, monthly base action plans and reporting to the managers; coordination of timetable of employees and reporting to HR; arranging the round tables (catering issues, conference room rent, signing the appropriate contracts forconducting the event); preparing and signing the consultation contracts with speakers in round tables; generation and monitoring the payments of the invoices and speaker's honorariums related to the department; registration the expenses related to health care professional to the HCP register; monthly base budget and expenses execution to the head of the department; coordination of the advance/representative expense reports of employees and report to the accounting department for each employee; close cooperation with HR, financial and legal departments; preparing and conducting to the chief accountant and financial controller, monthly base Accruals; preparing the biddings (tender for companies) to cooperate with Roche. H E A LT H , S A F E T Y A N D C R I S I S M A N A G E M E N T COORDINATOR OF ALMATY OFFICE General Electric Corporation / Sep 2012 - Sep 2013 / Almaty Dealing with everyday documentation, correspondence. Monthly SCM reports. Organizing and providing the SCM trainings to Almaty office employees. Participating in web-conferences. Administrative and secreterial duties. Procurement, cooperation with Service Providers. Contracting, invoicing. Management on purchasing of office stuff. Coordination of budget within the department. SKILLS Expense Control EXTRA-CURRICULAR ACTIVITIES ELU LIFE PROJECT Tallinn University / Jan 2018 - Feb 2018 / Tallinn Bilingual “Team – buildings. Comparing International and Estonian experience: Employees vs. HR specialists vs. General Manager”. Culturally competent care Customer Needs Assessment INTERESTS Reviewing contracts Accounts Payable/Receivable Yoga, Travelling, Hand-crafting, Psycology, Vedic Astrology, history Multi-Task Management COURSES Project Management Database entry SAP TRAINING SAP Budapest / Mar 2017 - Mar 2017 Transcribing Customer Service TOUR WRITER OPERATIONAL SYSTEM/ TRAVEFY TourWriter Ltd / Nov 2019 - Present Sales Relationship development Customer assistance Reports generation and analysis Communications strategy Establishing goals and setting priorities CRM Systems DIRECTO ACCOUNTING SYSTEM Directo / Dec 2019 - Present LANGUAGES Russian English Turkish Portuguese Kazakh Estonian