Zakiya Smith

Zakiya Smith 571 Patterson Road, Luana Housing Scheme, Black River P.O. , St. Elizabeth --DOB: July 2, 1999 Gender: Female Objective To develop professional competencies to meet the organization's requirements for career and personal success. Education-​ University of Technology, Jamaica (Some College) -​ St. Elizabeth Technical Evening Institute- 2 CSEC Subjects -​ deCarteret College -​ Belmont Academy- 11 CSEC Subjects and a Certificate in Business Studies -​ Hampton School- Silver Certificates - Black River Preparatory- Honor Roll Certificates- Covenant Christian Academy- Academic Awards- St Theresa Basic School Zakiya Smith 571 Patterson Road, Luana Housing Scheme, Black River P.O., St. Elizabeth -- Qualifications CSEC Subjects Grade Received Year of Exam English A I 2017 Principles of Business I 2017 Human and Social Biology I 2016 Agricultural Science I 2017 Biology I 2019 Chemistry I 2019 English B II 2016 Mathematics II 2017 Social Studies II 2017 Caribbean History II 2017 Principles of Accounts II 2017 Information Technology II 2017 Physics III 2017 Zakiya Smith 571 Patterson Road, Luana Housing Scheme, Black River P.O., St. Elizabeth --Skills ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Written and Verbal Communication Excellent team-building skills Problem-Solving Innovative Resilience and willing to take on tasks regardless of complexity Fast Learner; requires little supervision Computer Literacy Experience with (Microsoft Office Suite, Slack, Canva, Zoom, Readymode, Call Tools, and Rei Reply) ●​ Graphic Design and Video Editing ●​ Social Media Promotion/ Marketing Extracurricular Activities ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Belmont Academy Choir Cheerleading Junior Achievers Literature & Debating Club Girls Guide 4-H Club Campus Elite Member Panthers Business Services (PBS) The George Alleyne Hall CEAC The George Alleyne Hall Dance Group UTECH ECAC Entrepreneurs Positions Held ●​ ●​ ●​ ●​ Black River Preparatory Class Leader/ Prefect Belmont Academy Prefect -) The George Alleyne Hall CEAC Treasurer -) The George Alleyne Hall Block G Secretary -) ●​ World Class Virtual Solutions- Shift Lead (May 2022- August 2022) ●​ In-Flash-Shipping Social Media Marketing Manager- Intern (Present) Zakiya Smith 571 Patterson Road, Luana Housing Scheme, Black River P.O., St. Elizabeth --Work Experience ●​ Heart Trust NTA Black River (Summer Job: July- August 2019) -​ Administrative Assistant: Answered phone calls, scheduled meetings, assisted clients, and performed tasks such as filing, typing, printing, copying, and scanning. ●​ World Class Virtual Solutions (November 2021- March 2023) -​ Virtual Assistant (Real Estate Appointment Setter): Handling cold calling, lead generation, detailed updating of the CRM records, scheduling appointments for clients and investors, and using real estate websites to locate properties. In this role, I was also promoted to a Shift Lead where I usually oversee the general performances of other virtual assistants by providing feedback to improve in weaker areas and also the management of investor campaigns. ●​ Rent To Own Services (February 2023- March 2023: -​ Call Center Agent: Answering inbound and outbound calls for customers and transferring them to credit specialists. ●​ Social Media Manager for Ryan Cecil (Realtor) (November 2023- August 2024) -​ Developed social media strategies to increase brand awareness and engagement across platforms (e.g., Facebook, Instagram, LinkedIn, Twitter). -​ Created and scheduled content, ensuring alignment with marketing goals. -​ Engaged with followers, managing comments and messages to build community. -​ Analyzed performance metrics to optimize content and campaigns. -​ Managed social media ads, optimizing spend and improving ROI. -​ Stayed updated on social trends, integrating new features and platforms. ●​ Social Media Virtual Assistant for Christine LaCava (Realtor) (November 2024- January 2025) -​ Content Creation & Curation: Designed, created, and scheduled engaging social media posts tailored to target audiences across platforms like Instagram and Facebook. -​ Scheduling & Calendar Management: Created and managed content calendars to ensure consistent posting schedules aligned with marketing objectives. -​ Graphic Design Assistance: Utilized tools like Canva to create visually appealing content, including graphics, videos, stories, and promotional materials. ​ ​ ​ ​ Zakiya Smith 571 Patterson Road, Luana Housing Scheme, Black River P.O., St. Elizabeth -- References ●​ Mrs. Rosetta Young Principal Mearnsville Primary and Infant School Mearnsville Cave P.O. Westmoreland Tel: - ●​ Romario Smith Owner In-A-Flash Shipping Cross Roads Kingston 5 Tel: - Ryan Cecil Realtor Homepage Realty Kentucky -