ZAIDA P. VISITACION
Mobile:-
E-mail:-Address: 182 Osias Street, Magsaysay
Alicia, Isabela
HIGHLIGHTS
Sales and Marketing
Administrative Work
Strategic Planning
Customer Support
Adaptable
Customer Service
Operational improvements
Excellent communication skills
Inventory oversight
Marketing management
PROFESSIONAL EXPERIENCE
SM STORE CAUAYAN/LTBG CORP.
March 21, 2014- September 10, 2015
Sales Department Head
Responsible for overseeing and leading the work of a group of people.
Lead employees using a performance management and development process that
provides an overall context and framework to encourage employee contribution and
includes goal setting, feedback, and performance development planning.
Review performance data that includes financial, sales, and activity reports and
spreadsheets, to monitor and measure departmental productivity, goal achievement,
and overall effectiveness.
Merchandise and Warehouse Management.
Make business decisions that are financially responsible, accountable, justifiable, and
defensible in accordance with organization policies and procedures.
Cost control and loss prevention management.
VISTA LAND/ CAMELLA HOMES Laoag City, Ilocos Norte
March 2011- December 2013
Sales and Marketing Head
Launched new business development initiatives in local and international market.
Manage the overall operational, budgetary, and financial responsibilities and activities
of the department.
Manage the preparation and maintenance of reports necessary to carry out the
functions of the department. Prepares periodic reports for management, as necessary
or requested, to track strategic goal accomplishment.
Plan and allocate resources to effectively staff and accomplish the work to meet
departmental productivity and quality goals.
Achieved quarterly and yearly awards and recognition for over achieving quotas.
Excellence awardees as sales manager for North Luzon in-.
VENVI DEVELOPMENT CORPORATION, Mandaluyong City
November 2009- February 2011
Sales and Marketing Manager
Plan and implement systems that perform the work and fulfill the mission and the goals
of the department efficiently and effectively.
Lead employees to meet the organization's expectations for productivity, quality, and
goal accomplishment.
Communicate regularly with other managers, the director, vice president, president,
and other designated contacts within the organization
Participate in the continual improvement of the company’s Quality and Environmental
Systems.
EASYTRIP SERVICES CORPORATION, Citystate Bldg. Shaw Blvd. Pasig City-
Back Office Officer/Administrative Officer
Prepare reports and presentation with statistical data as assigned
Answer queries by employees and clients
Maintain and update company databases
Organize and filing system for important and confidential company documents
Prepare regular reports on expenses and office budgets
BPO/FREELANCE EXPERIENCE
Real Estate Transaction Coordinator
Freelance 6 mos.
Product Sourcing Analyst
Amazon, Kijiji, Craiglist Freelance 6 mos.
PACIFIC HUB CORPORATION, Robinsons Equitable Tower, ADB Ortigas Center, Pasig City
Customer Service Representative (Outbound-
TELEPERFORMANCE, Octagon Bldg. San Miguel Avenue, Ortigas Center Pasig City
Customer Service Team Leader (Inbound)
2005
EDUCATION
ISABELA STATE UNIVERSITY, Cauayan City Campus
College of Law
Bachelor of Law (Currently Enrolled)
LASALLE COLLEGE INTERNATIONAL, Makati City
Fashion Design and Marketing
2 Year Diploma 2007
CENTRO ESCOLAR UNIVERSITY, Mendiola, Manila
B.S. Banking and Finance
Bachelor Degree Graduated 2003
TRAINING/SEMINARS/SHORT COURSES/WORKSHOPS
Performance Coaching
SM City Cauayan
Management Leadership and Operations Management
University of Asia and the Pacific, Ortigas, Pasig City
The Art of Selling
University of Asia and the Pacific, Ortigas, Pasig City
Human Resource Management Training
University of Asia and the Pacific, Ortigas, Pasig City
PERSONAL INFORMATION
Born: March 31, 1981
Height: 5”2’
Status: Single
Licensed: Professional Driver
References and certificates available upon request