Zaid Frazao | Freelancer Resume

Zaid Frazao Software Architect Methodical and communicative Software Architect with 6+ years of experience building applications, tools, and broader systems that are hyperfocused on delivering business impact and providing measurable value to the end user. Proven track record in growing and managing cross-functional teams in highly constrained and demanding startup environments. -- Johannesburg, South Africa linkedin.com/in/zaidfrazao github.com/zaidfrazao TECHNICAL SKILLS Web Development Python React Next.js Mobile App Development GitHub React Native Agile Node.js Firebase NoSQL Machine Learning UML WORK EXPERIENCE Managing Director, Co-Founder The Kalan Collective 03/2021 - Present, Consultancy creating business solutions that combine creative, technical and administrative requirements Pretoria, South Africa Achievements/Tasks Grew and managed a diverse team consisting of 21 professionals including software developers, copywriters, photographers, managers, and administrators Conceptualized and prototyped a tool to digitize a predictive maintenance task, collectively saving a power station 6 hours per day doing risk assessments, resulting in a cost saving of R51,000 per month Initiated the addition of a product onboarding microservice that reduced product onboarding costs by 50% and improved the onboarding rate by 23% Spearheaded a product pricing system expansion to include daily competitor price analysis that informs price adjustments on 30,000+ trading products, resulting in a 22% increase in monthly revenue Ran a startup that closed its 1st ﬁnancial year with over R1.7 million in revenue without additional funding and a relatively small team Contact : Carl Smith (Co-founder) - Software Architect Online Retail Management 01/2020 - 02/2021, Ecommerce retailer specialized in South African online retail platforms such as Takealot Johannesburg, South Africa Achievements/Tasks Designed and implemented a lead vetting and emailing system that improved the sales email response rate from less than 2% to over 60% Expanded the sales system to include on-the-ﬂy proposal generation, reducing the sales cycle from 2 weeks to 3 days, resulting in 4 times more deals being closed Reimagined the customer statement generation process, reducing the cost to produce customer statements by 85% Redesigned the entire product maintenance system to allow the business to expand its base of 2,500 products to 70,000 products over 6 months, increasing its monthly product onboarding rate by over 5,000% Contact : Jacinto Frazao (Director) - Page 1 of 2 WORK EXPERIENCE Lead Product Strategist Zentraedi Online 09/2018 - 12/2019, Ecommerce retailer focused on helping South African businesses trade their products on Amazon US Johannesburg, South Africa Achievements/Tasks Improved catastrophic client satisfaction rates from only 39% of clients satisﬁed with the service when I began employment to 95%+ within 3 months Transformed the culture of the team from one that lacked accountability and felt overwhelmed to one that put the client ﬁrst and worked together to handle the workload, using agile methodology and project management software to improve workﬂow and communication Introduced a bespoke listing quality assurance system, raising the average product listing quality across a base of 687 listings by 9% in 1 month Remodeled the product pricing system based on an analysis of logistics costs, improving the logistics cost eﬃciency from a loss of 13% per shipment to a proﬁt of 22% per shipment Contact : Jacinto Frazao (Director) - EDUCATION Bachelor's Degree in Mathematics Majoring in Computer Science Stellenbosch University 01/2015 - 01/2016, Stellenbosch, South Africa AREAS OF EXPERTISE Project Management Scrum & Agile Methodology Software Development Lifecycle Team Leadership & Supervision Web Application Design & Development Proﬁcient Troubleshooting Technical Process Improvement CERTIFICATES Supervised Machine Learning: Regression and Classiﬁcation (12/2022 - 01/2023) Advanced Learning Algorithms (01/2023 - 01/2023) DeepLearning.AI, Stanford University DeepLearning.AI, Stanford University PERSONAL PROJECTS Aquilect Chrome Extension (01/2021 - 02/2021) I was contemplating building a Chrome extension for a client's system and so, to understand how to do so, I built a tool to assist me in learning Japanese by tracking my immersion time (i.e. time spent consuming native Japanese content on various websites). Switch Energy Admin Dashboard (09/2020 - 03/2021) I worked part-time to assist a friend with his renewable energy startup. I provided guidance to his developers on how to build a web-based dashboard that consumes data produced by various IoT monitoring devices, allowing clients to view their electricity and water usage. Personal Assistant App (01/2023 - Present) I currently want to improve my grasp of GPT-3 and machine learning in general and so I'm in the process of designing an app to do tasks like summarising meetings based on transcripts and helping me plan my days based on the variables of my life. INTERESTS Artiﬁcial Intelligence Philosophy Gaming Japanese Culture Design Page 2 of 2