Zahid Ahmad

Work Experience Manager HR & Administration Hafiz Zahid Ahmad Oct 2019 - Present Digital Conversions Media Pvt. Ltd. | Lahore Plan and implement an efficient recruitment process to ensure timely hiring across countries using various tools. Develop, implement, and manage the Performance Management System across the organization. Set and track weekly, monthly, quarterly, and bi-yearly objectives to align with organizational goals. Create and maintain a positive and productive work environment. Develop, review, and improve administrative systems, policies, and procedures to enhance operational efficiency. Conduct performance evaluations to ensure continuous improvement and development. Supervise day to day operations of different departments and staff members to ensure smooth functioning. Manager HR & Admin Apr 2014 - Sep 2019 MWH International Inc. | Lahore - Lahore, Punjab, Pakistan Core Skills HR Management, Organizational Development, Diversity & Inclusion, Compensation & benefits, Project Management, Change Management Education ✔ HR Management Organizational Development Planned and implemented an efficient recruitment and selection process, reducing hiring time and improving candidate quality. Prioritized and managed inventory and resources, ensuring optimal allocation and usage. Facilitated key HR functions, including talent acquisition, talent management, performance management, and training & development, enhancing overall organizational effectiveness. Conducted orientations for new expatriates, promoting understanding of local norms and ethics for seamless integration. Recorded and managed office expenditure, ensuring adherence to budgetary constraints and financial accuracy. Organized office layout and maintained necessary supplies to create an efficient and productive work environment. Reviewed and updated health and safety policies, ensuring compliance and promoting a safe workplace. Conducted thorough pre-employment background checks, ensuring the hiring of qualified and trustworthy employees. Senior Executve Manager HR & Administration Nov 2007 - Apr 2014 WARID TELECOM PVT LTD Acted as a bridge between top management and staff, facilitating effective communication and collaboration. Led recruitment and selection processes for Contact Center and Operations staff Conducted Training Needs Analysis (TNA) and organized training sessions for Contact Center staff. Supervised various helplines, including Warid's 321, Mobile Number Portability, Blackberry, Official, Retailer, and PITB's 1124 Emergency. Coached Contact Center staff on handling diverse caller types and improving call handling skills. University of the Punjab Dec 2018 Master of Financial Management Human Resource Management GPA 3.7 Languages English (fluent) Punjabi (fluent) Urdu (fluent)