Zachary Roosevelt Concepcion

Having accumulated nearly six years of experience in the BPO industry, I have successfully worked for various companies, managing a diverse range of accounts. My enthusiasm, self-motivation, and eagerness to learn drive my professional growth. The versatility and skill-set I have developed through my previous work experiences have led me to venture into the realm of online freelancing.

Skills Acquired:

-Proficient in handling inbound and outbound calls

-Skilled in lead generation

-Email and Chat support

-Cold Calling

Tools Previously Utilized:

-Google Spreadsheet, Docs, and Forms

-Zendesk

-Microsoft Word, Excel, and PowerPoint

-Slack