- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 30 years old
- Location:
- Portland, Oregon, United States
- Experience:
- 5 years
Zachary Day
Freelance Contractor
Zachary Day
Wilsonville, Oregon,--
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Skills
Being young doesn’t mean that I am inexperienced. With 8 years behind
me and more to come, I have great knowledge of customer service skills
and satisfaction. My primary skills are in sales, telemarketing, and
delivering the best customer experience. Having worked in many fields
my skills are diverse. These industries range from a DDoS company
JavaPipe all the way to working with 1800GOTJUNK, with many more in
between. I do hope my skills could be of use to improve your customer's
experience and drive your sales up!
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Experience
Wayfx / Contractor
August 2019 - December 2019, Vancouver, WA
My duties at Wayfx were to establish communication between each team
member to effectively understand what each individual needs or what
they needed to do. Being an eCommerce business we all worked
remotely making it tricky at times to have proper project coordination.
Working between each team member and understanding them
personally allowed the company to streamline project timelines and
produce the quality of work that drives customer satisfaction.
1800GOTJUNK / Customer Service Representative
January 2017 - August 2017, Boulder, CO
Duties as a customer service representative consisted of reaching out to
local businesses and sharing what services to help drive business growth
and gain new clients. This was done through cold calling or following up
on leads that were previously interested. Furthermore building
relationships with new and existing customers through consistent
touchpoints and reliable communication was a must for my job.
JavaPipe DDos Protection / Community Evangelist
September 2014 - June 2015, Portland, OR
My role as a community evangelist was to advocate for the JavaPipe
community. On a daily basis, I would thoroughly listen and understand
the needs of our customers and inform the team at JavaPipe what we
needed to fix or what we were doing well. Acting as a bridge between our
development team and the customers who used our services.
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Education
Portland State University / Business Marketing
September 2014 - TBD, Portland, OR
Wilsonville High School / High School Diploma
September 2010 - June 2014, Wilsonville, OR
Lambda University / Data Science
Current
