Yzzavhella Mae Valencia

If you're looking for a flexible, detailed-oriented, enthusiastic individual with extensive experience in customer service and admin support, Guess what? You're looking at one!

While the majority of my work revolved around customer service, I also have significant experience in providing satisfaction in the following tasks.

• Email Handling

• Calendar Management

• Internet Research

• WordPress Management

• Social Media Management

• Google Docs and Sheets

• Data Entry and Transcription

• Office Administration

Since Customer Service has been my bread and butter. Here's what I can offer:

• Can handle basic and complex issues with minimal supervision

• Assisting guests with hotel reservation

• Efficiently resolving customer complaints.

• Assisting guests with loyalty program inquiries

• Ensuring customer satisfaction and providing professional customer support

My working years in a high-pressured environment (BPO) have taught me commitment, adaptation, a positive attitude, attention to detail, resilience is the key to success. So show me what needs to be done, and rest assured I will take care of it for you.

I may be a jack of all trades, but delivering high-quality results in all the trades is my top priority. If you're interested in any of these services, let's have a chat!