Yvonne Kavundi

YVONNE KAVUNDI KITHOME Procurement and Supply Chain Specialist Phone: - Address: Nairobi, KE - LinkedIn Profile Detail-oriented procurement and supply chain professional with expertise in vendor management, inventory control, contract negotiation, and tender evaluation. Skilled in streamlining procurement processes, ensuring cost-effective purchasing, and maintaining compliance with industry regulations. Adept at customer service, logistics coordination, and warehouse management to optimize operational efficiency. Committed to delivering strategic procurement solutions that enhance productivity, reduce costs, and drive organizational success. SKILLS AND COMPETENCIES Inventory Control Supply Chain Cost Analysis Demand Forecasting Supplier Negotiation Tender Evaluation Order Processing Records Management Procurement Planning Purchase Requisition Customer Service Logistics Coordination Contract Management Vendor Management Stock Monitoring Warehouse Management WORK EXPERIENCE Call Center Agent Intern Shipbox Limited 2023 - 2024 Managed inbound and outbound calls, resolving customer inquiries effectively and ensuring smooth service delivery for client satisfaction. Provided product guidance, enhancing customer knowledge and experience through clear assistance on usage and related concerns. Resolved customer issues professionally, strengthening relationships, increasing retention rates, and improving overall brand loyalty. Utilized call center software to update records accurately, streamline interactions, and enhance efficiency in service processes. Collaborated with teams to improve service quality, implement solutions, and consistently exceed customer expectations. Marketer & Content Writer Smart Net Pro Cyber 2017 - 2023 Created guest posts to boost brand visibility, attract website traffic, and establish company authority in targeted industry niches. Developed SEO-optimized content, improving search rankings, increasing engagement, and driving organic traffic to company platforms for enhanced online presence. Marketed company services through strategic backlinking, strengthening brand credibility, expanding audience reach, and improving overall digital footprint effectively. Crafted compelling content to enhance brand messaging, attract target audiences, and improve customer engagement across various online platforms. Utilized digital marketing strategies to maximize reach, generate quality leads, and enhance overall brand awareness for business growth. Procurement Intern South Eastern Kenya University 2016 Prepared bidders’ price comparison schedules, ensuring accurate cost analysis, proper supplier evaluation, and supporting effective procurement decision-making processes. Managed inventory by maintaining bin cards, tracking stock movements, and ensuring accurate records for accountability and efficient stock control operations. Processed goods received notes for payments, verifying deliveries, ensuring compliance, and facilitating timely supplier transactions for smooth procurement workflow. Inspected, received, and issued items, ensuring proper documentation, quality checks, and efficient distribution to user departments for operational efficiency. Assisted in tender preparation, opening, evaluation, and awarding, ensuring compliance with procurement policies and enhancing transparency in supplier selection. Other Notable Experiences 2023: Academic Writer and Researcher, Transdimension Research 2020: Content Writer, Digiplus Executive Cyber 2013: Procurement Attaché, Kitui District Hospital EDUCATION BACKGROUND 2014: Bachelor of Purchasing and Supplies Management, Jomo Kenyatta University of Agriculture and Technology 2009: Certificate in Computer Applications, Data Networks Institute, Kenya 2006 - 2009: Kenya Certificate of Secondary Education (KCSE), Mutonguni High School, Kenya LANGUAGES English Full Professional Swahili Full Professional SOFTWARES Ms Excel QuickBooks Ms Word Outlook PowerPoint Publisher REFEREES Mr. Julius Mwilu Juliana Mutanu Malusi Mr. Gabriel Mbogo Njiru Chief Procurement Officer Stores person Procurement Officer South Eastern Kenya University South Eastern Kenya University Kitui District Hospital Tel- Tel- Tel- ---