Yvonne Demata

Yvonne D. Demata Butuan, Caraga, Philippines •-• linkedin.com/in/yvonne-demata-43b1a7319 Virtual Assistant Professional Summary I am a detail-oriented and adaptable professional with over five years of experience in administrative and investigative roles. I graduated cum laude with a degree in Political Science. I am proficient in Google Workspace Apps, Microsoft 365, Microsoft Excel, Microsoft Teams and Canva, with strong English communication and organizational skills. As a fast learner who thrives on new challenges, I am committed to lightening the burdens of others through hard work, integrity, and precision. I excel at generating detailed reports, analyzing data, and utilizing my strong English communication and advanced computer skills to produce high-quality documentation. I am now seeking to bring these skills and experiences to a dynamic and professional setting as a Virtual Assistant. WORK EXPERIENCE Simply the Best Merch • Philippines • Feb 2025 - Present Simply the Best Merch is a full-service advertising specialties company offering a wide range of promotional items to promote companies. Executive Assistant • Part-time Bureau of Internal Revenue • Caraga • Nov 2019 - Dec 2024 Revenue collection service agency in the Philippines Special Investigator • Full-time • Fraud Investigation: I attained a 100% semestral accomplishment rate for the conduct and development of preliminary investigations on persons into tax fraud and tax evasion with a resolution rate of at least 95% of the cases resulting in the collection of government revenue • Intelligence Operations: I attained a 100% semestral accomplishment rate for intelligence coordination, data verification, legal research related to the conduct of preliminary investigation. This contributed to the success of the case resolution by 100%. • Surveillance: I attain a 100%, semestral accomplishment rate for the conduct of surveillance activities on at least 2 business owners every month, which leads to at least 30% increase in the voluntary contribution of government revenue from business owners • Report Writing: I attain a 100% semestral accomplishment rate on the submission of comprehensive investigation reports with a 100% approval rate from supervisory management • Internal Investigation: I attained a 100% semestral accomplishment rate for the conduct and development of preliminary investigations on administrative personnel resulting with in the resolution rate of 100% of the cases resulting in the recommendation of administrative disciplinary action • Planning and Execution: I achieved a 100% accomplishment rate in planning and contribution to the execution of a tax compliance operation which resulted in a successful apprehension rate of 84% of business owners involved in tax evasion Department of Social Welfare & Development • Butuan City • Nov 2019 - Nov 2019 It is the government agency responsible for providing social protection programs, disaster response, poverty alleviation, and assistance to vulnerable sectors, such as children, the elderly, persons with disabilities, and indigent families in the Philippines. Data Encoder • Freelancer Father Saturnino Urios University • Butuan City • May 2018 - Aug 2018 A private Catholic university in Butuan City, Philippines Survey Enumerator • Freelancer • Conducted face-to-face interviews with residents to collect accurate demographic, economic, and social data. • Ensured confidentiality and accuracy in gathering personal information for government records. • Verified and recorded survey responses using standardized data collection methods. • Assisted in clarifying survey questions to respondents for better understanding and accurate reporting. • Coordinated with team members and supervisors to ensure smooth survey operations and data submission. Department of Internal Local Government • Butuan City • Apr 2017 - May 2017 It is responsible for overseeing local government units (LGUs), promoting peace and order, ensuring public safety, and strengthening local governance On-the-Job Training • Internship EDUCATION College of Legal Education Father Saturnino Urios University • University of Mindanao • Jun 2018 - Mar 2019 Bachelor of Arts in Major in Political Science Father Saturnino Urios University • Jun 2014 - Mar 2018 Skills: Computer Literacy · Problem Solving · Communication · Attention to Detail · Report Writing · Internal Investigations · Fraud Investigations · Investigation · Analytical Skills CERTIFICATIONS Civil Service Eligible • Mar 2017 - Present Civil Service Commission AWARDS & SCHOLARSHIPS Best Employee (Category A) Nominee • Aug 2023 Bureau of Internal Revenue Cum Laude (Latin Honor) Graduate • Mar 2018 Father Saturnino Urios University SKILLS • Analytical ​Skills • Attention ​to ​Detail • Canva • Communication • Computer ​Literacy • Data ​Analysis • Data-​driven ​Decision ​ Making • Fraud ​Detection • Fraud ​Investigations ​ orkspace • Google W • Internal ​Investigations • Investigation • Investigative ​Research • Microsoft ​365 • Microsoft ​Office • Microsoft ​Teams • Problem ​Solving • Report ​Writing