YVETTE SANTOS
VIRTUAL ASSISTANT:
DATA ENTRY, RESEARCH
AND ADMIN SUPPORT
Profile Summary
More than 6 years of experience in
support services in administration and
customer service.
Proven record of managing the day-today processes and ensuring smooth
operations.
Competent in multitasking various duties
with satisfactory outputs.
Adept in different computer programs:
desktop and online tools.
Highly regarded for efficiency by
superiors and colleagues.
Values the importance of continuous
learning.
Passionate, attentive and reliable.
Apps and Tools
Microsoft Office Suite
(Word, Excel, Outlook)
Google Suite
(Docs, Sheets, Drive)
E-commerce Platforms
(Amazon, Ebay, Shopify)
Trello, Asana, Slack
Google Calendar, Calendly
Social Media (Facebook,
Instagram, Pinterest)
Canva
Contact Information-yvetsantos
@ytsantos
@ytsantos
Key Skills
Typing speed of up to 60 words per minute
Solid oral and written communication skills
Flexible administrative skills
Data collection and data entry
Internet research
Email management
Proficient in Microsoft Excel and Google Sheets
Work Experience
VIRTUAL ASSISTANT
Home-based Work, 2018-Present
Assisted with a research project by looking for relevant articles
and archiving over 10,000 articles into a program. Organized
the articles with appropriate tags.
Transcribed tables of numbers from scanned copies of
documents into Excel.
Organized over 700 digital receipts from email and scanned
copies, extracted and saved them into individual PDFs.
Searched for specific documents and reviewed in a defined
category. Came up with a good system for sharing the
information.
Searched for key people from a specified industry and arranged
them in a spreadsheet, together with relevant information.
WARD CLERK/BILLING CLERK
Prime Hospital Dubai,-
Performed all ward clerk duties in both Pediatrics and NICU
units in a reputable hospital. Handled daily administrative tasks
to keep the units run smoothly.
Coordinated with different departments to ensure proper
process, communication and billing.
Charged services and consumables to patient's billing account.
Verified correct CPT codes with Insurance coder.
Commended frequently by superiors for my efficiency and
dependability.
RECEPTIONIST/CONTRACT LOADING OFFICER
White Sands Tours and Travel Dubai,-
Fulfilled receptionist responsibilities for a fast-paced tour
operator/destination management company. Maintained clients
relationships, handled contracts, stop sales and promotions.
Performed data entry into the company's information system.
Chosen as the go-to data entry clerk because of speed and
efficiency.
Addendum
Internet Speed
Addendum
Laptop Computer
Model: Dell Inc. Inspiron
15-3567
Operating System:
Microsoft Windows 10
Home, 64 Bit
Processor: Intel (R) Core
(TM) i5-7200U CPU @ 2.50
GHz, 2.70 Ghz, 2 Cores, 4
Logical Processors
Installed RAM: 6 GB
Graphics Card: AMD
Radeon (TM) R5
Display: 15.6-inch HD
Camera: 720p HD
Webcam
Headset
Model: Jabra Evolve 20
Easy call management
Passive noise cancellation
with foam ear cushions
HiFi sound
HD Voice
Noise cancellation
microphone
