Yves
Jinishian
Digital Marketing / IT Specialist
Strategy And Results Driven Digital Marketer Building Paid And Organic Marketing
Funnels For SAAS Companies, Establishing Campaign Goals Supporting A Wide Variety
Of Administrative Services Management Coordinating Divisions Maintenance And
Operations. Evaluating Network Technology And Providing IT Solutions
CONTACT
EDUCATION & CERTIFICATIONS
2003 M.C.S.E, Microsoft Certified Of System Engineer
2003 A+, M.C.P Microsoft Certified Professional
2007 IT Engineer Diploma
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2021 Digital Marketing Certified
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Content Marketing Certified
Ghazir, Keserwan, MountLebanon, 1215 Lebanon.
linkedin.com/in/yvesj
Inbound Marketing Certified
WORK EXPERIENCE
2021-Present
Cheers – Canada (Remote - Contract)
Community Manager
TECHNICAL SKILLS
Windows Server
Windows 7/8/10
Networking
Active Directory
Exchange Server
CRM
DIGITAL MARKETING SKILLS
Social Media
• Setting Plans Implementing Social Media And Communication Campaigns And
Strategies
• Providing Engaging Multimedia Content For All Social Media And Accounts
• Organizing And Managing Events To Boost Brand Awareness
• Monitoring, Tracking And Reporting On Feedback And Online Reviews
• Coordinating With Marketing, PR And Communications Teams
• Liaising With Development And Sales Departments
• Responding To Customers In A Timely Manner
• Building Relationships With Customers, Industry Professional
- Bolt – Armenia (Remote - Contract)
Customer Service Specialist
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Delivering Exceptional Customer Service Experience By Treating Tickets
Related ToBank
DriversByblos
And Riders Client Issues
Solving Over 120 Tickets With A 120% Average Time Utilization Per Day
Trained And Worked In Over 7 Markets
Achieving High Score In Customer Satisfaction
Worked In Teams And As An Individual On Different Markets
- Bank Byblos – Lebanon (Contract)
IT Infrastructure Specialist
Ad Campaign
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Content Creation
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Data Analysis
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Managing Active Directory, Internal Policies, Preparing Disaster Recovery
Strategies
Providing Administrative Technical Support To Users Upgrading
Software, And Handling User Accounts
Temenos Globus T24 Core Banking Configurations
Performing Operating System And Data Migration
SCCM Application Deployment
OTHER SKILLS
- Teletrade – Lebanon (Contract)
IT Sales Manager
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Sales
Customer Support
Management
Stock Control
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Building And Maintaining Relationships With Clients And Key Personnel
Within Customer Companies
Day To Day Management With The Sales Team Ensuring Of Achieving KPI,
Exceeding Monthly Sales Targets And Sales Brand Development
Spotting Market Opportunities For New Customers
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Digilife – Lebanon (Contract)
IT Branch Manager
LANGUAGES
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English
Arabic
Emphasizing Sales Order Management Process
Devising and implementing the company’s sales strategy
Digital Marketing Brand Exposure Targeting All Potential Customers
Budget Analysis Improving Cash Flow Management
Designing And Implement An Inventory Tracking System To Optimize
Inventory Control Procedures
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Techno Building Materials – Lebanon
IT Administrator/Operation Manager
French
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Thai
Russian (Learning)
HOBBIES
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Managing IT Staff By Recruiting, Training And Coaching Employees,
Communicating Job Expectations And Monitor Their Performance
Managing And Supervising Sales And Warehouse Department
Assisting In Establishing Strong Growth Target
Cooperating Between Divisions To Achieve A Successful Operation
Direct Sale To Companies And Other Clients
Technical Support The Company Divisions
Operating And Maintaining Tinting Machines
Warehouse Manager: Stocks, Employees, Products Etc..
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E.J.L – Lebanon
IT Elevator Technician
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Performing Preventive Maintenance, Such As Oiling And Greasing Moving Parts,
Replacing Worn Parts, And Adjusting Equipment For Optimal Performance
Performing Inspection On All Safety And Backup Systems
Troubleshooting And Performing Immediate Emergency Repairs
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Daily Press – Lebanon
IT Manager
“Technology Leader With A Track Record
Of Developing High-Performance Teams”
“Energetic Sales Manager And Digital
Marketer Who Exceeds Targets By 30%
Month-Over-Month”
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Planning Organizing, Controlling And Evaluating IT And Electronic Data
Operations
Designing, Developing, Implementing And Coordinating Systems, Policies And
Procedures
Ensuring Security Of Data, Network Access And Backup Systems
Acting In Alignment With Employee Needs And System Functionality
Identifying Problematic Areas And Implementing Strategic Solutions In Time
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“An Exceptional Customer Support
Managing Outstanding Number Of Clients
Increasing The Level Of Customer
Satisfaction To 76%”
MicroAge – Lebanon
Junior/Mid Level IT Support
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Installing And Configuring Computer Hardware, Software, Systems, Networks
Repairing And Replacing Equipment As Necessary
Providing Technical Support Across The Company
