Yves arnaud landais
Bayona sector no 19 Sto. Dog West Rep Dom
Tel :- /-
-Goals:
Perfect and transfer the knowledge acquired during my professional training. Teamwork where individual contribution is added to achieve the joint growth of the company. Development and personal growth, aimed at the creation and management of business projects. Lead areas related to the development and positioning of products. Expand and complement training in the commercial segment.
Personal information
Marital status : Single
Date of birth : 26/10/1982
Place of birth : Haiti
Nationality : Haitian
Dom ID :-
Academic training
Primary -) : Spring Hill College
High School -) : Spring Hill College
Professional Studies
Industrial Engineer : Dominican University O&M
Master of Business Administration : Dominican American University
Master in Design, management, direction of : IberoAmerican University…
Projects.
Modern Languages : Polyvalent University of Haiti (UPH): English, French, And Spanish
Diploma in formulation, analysis and : Dominican American University
Project evaluation
Diploma in Pedagogy Habilitation : University (UTESA)
And university teacher
Certification
Zendesk Training for customer service : Udemy
Agents
Data Entry : Udemy
Ultimate Microsoft project 2016 : Udemy
Pivot table, Power pivot table, Power Query : Udemy
Skills
Ability to work in a team.
Good organization.
Rigor, curiosity.
Spirit of synthesis and analysis.
Creativity to generate innovative alternatives.
Communication skills
Professional experience
Data entry, administrative assistant. : Stream
Telemarketing, Translation. Internet research : Stream
Appointment setting : Alorica: Samsung
Reverse Logistics : Alorica Company
Technical support. : Alorica Company
Customer service, Sales. : Xerox
References
Osvaldo Mota: : - Ext. 3401
(Dominican American University)
Postgraduate and Continuing Education Coordinator
Sandy Martinez : -
Innovation advisor with a focus on
Marketing and quality of MSMEs in connection
With RD HEIs
(Dominican American University)