Yusuff Olaniyi

YUSUFF, Abdulkabir Olaniyi 4, Mutairu Anidu Street, Progressive Estate,Isashi,Iba. Lagos State. Email:-Tel:- ;- Objective: To professionalize my area of discipline, skills and knowledge acquired in other fields and job specification by efficiency, committed efforts and Challenging goals in view of maximizing output in an organization, where the core values of diligence, transparency and accountability are most paramount. Personal information: Sex: Local Govt.: State of Origin: Nationality: Date of Birth: Education: DIPLOMA IN E-COMMERCE Swiss Educational Institute, Switzerland. Male Ibadan South East Oyo State Nigerian 24th April 1984. ASSOCIATE OF CHARTERED INSTITUTE OF ADMINISTRATION. Chartered Institute of Administration. B.Sc (HONS) ACCOUNTING. Imo State University, Owerri. 2019 - UNION BANK PLC. ▪ HEAD CASH & TELLERING UNIT/FUNDS TRANSFER UNIT. [-] Job Description; ➢ Effective cash management ➢ Supports cash tellers by supplying or receiving cash as required ➢ Ensures efficient administration of the vault in terms of adequacy and security of cash ➢ Monitors branch cash position and make necessary recommendation to HBO for cash evacuation ➢ Planning and execution of cash transfers between branch and cash center, in line with the Bank’s policy on cash movement. ➢ Ensures cash transfer between branch and cash center are effected and appropriate entries passed immediately. Sensitivity: Internal document for Union Bank ➢ Prompt authorization of transactions above Teller limit and ensuring that branch cash limits are adhered. ➢ Timely and accurate call-over of processed tickets,also rendering daily reports on branch cash position to Head, Branch Operations. ➢ Collections on E-pay platform ( school fees, FRSC fines etc) ➢ Collections on Pay direct Platform (DSTV, NEPA, Liaison Offices) ➢ Processing of International Funds Transfer Instructions ➢ Overseeing the Teller Units activities and Mgt. of Vault Till. ➢ Ensuring tellers follow the bank’s policy/due process in handling customers’ transactions. ➢ Daily cash Load and evacuation of designated ATM terminals and Reconciliation of branch/Offsite ATM terminals. ➢ Daily Monitoring, resolution and reporting of terminals in Offline and Jam status. ➢ Ensure Optimal uptime of designated ATMs. ➢ Clearing Cheques Activities (Cheque truncation processing). ➢ Management of Purchased Funds, cash advances and retirements. ➢ Processing of TOD requests and Funds transfers processing. ➢ Rendition of weekly & Monthly returns and remittances. ➢ Processing of FX ,International and Home Trade Transactions (PTA, BTA, Form M,Form A,NXP,PAAR Processing etc) ➢ Processing of Interbank transfers(NIPs,RTGS,NEFT) ➢ Booking and rolling-over of Fixed Deposits/Investments ➢ Processing of Bank Drafts/Managers Cheques ➢ Preparation of the Consolidated GL Proof and GL reconciliation ➢ Daily/Weekly and Monthly review and reconciliation of GL Balances, Nostro, CBN accounts, Suspense/Transit/Proxy accounts. ➢ Handling and processing of general Funds Transfer Unit enquiries and requests as stated above. ➢ Daily/Weekly and Monthly review and reconciliation of GL Balances, Nostro, CBN accounts, Suspense/Transit/Proxy accounts. ➢ Loading of ATM, resolving and escalating its related issues. UNION BANK PLC. ▪ HEAD SALES & SERVICES UNIT (CUSTOMER SERVICES)/ATM CUSTODIAN. [-] Job Description; ➢ Coordinate the activities of Customer Service Officers and ensure adherence to the bank’s policies and procedures Sensitivity: Internal document for Union Bank ➢ Cross selling/Sales of various bank’s services and products and meeting with all the Sales Targets and KPIs ➢ Ensure timely and effective service delivery to customers’ banking needs. ➢ Assist in setting performance goals for Customer Service Officers as well as monitor and evaluate performances. ➢ To ensure proper documentation for all new and existing accounts. ➢ To provide Customers with information and awareness on the Bank’s products and services. ➢ Authorize customer service transactions within limit. ➢ Liaise with e-Banking on the distribution of cards and other eBanking products to customers. ➢ Validate account opening forms and supporting documents for new customers for completeness & accuracy. ➢ Provide timely reports / feedback on Customer Service activities to Head, Banking Operations ➢ Ensure a conducive ambience is maintained at all times and ensure zero fraud tolerance/error rates. ➢ Perform other duties as assigned ➢ Customers’ Complaints and requests management ➢ Maintaining/safe keeping of customer’s documents. ➢ Ensure Optimal uptime of designated ATMs ➢ Custodian of ATM vault key/combinations (dual control to be maintained always) ➢ Daily cash Load and evacuation of designated ATM terminals ➢ Daily Monitoring, resolution and reporting of terminals in Offline and Jam status. ➢ Escalation and subsequent follow up with respective departments or vendors for timely resolution of terminals with technical issues. ➢ Ensure that trapped cards are evacuated, then other banks’ cards are perforated and shredded in line with policy. ➢ Ensure fit cash for ATM machine is available at all time and ensure the ATM is loaded with journal and receipt paper when required. ➢ Ensure all request on dispute resolution is logged and processed on time and ensure daily confirmation of functional anti scheming device on ATMs. ➢ Ensure clean Ambience of ATM and environs is maintained always and perform other duties as assigned by Head, Branch Operations. ▪ Branch INFOTECH/IT Champ Personnel. ▪ GL proofing and reconciliation regional representative ▪ Customs Duty Help-desk and CBN Trade Services Helpdesk Sensitivity: Internal document for Union Bank ▪ BRANCH SERVICE MANAGER. [2020-DATE] Job Description; ➢ Review position of Balance Sheets and suspense accounts on daily basis ➢ Define performance goals and targets for sub teams and monitor / evaluate achievement of such goals ➢ Provide leadership to the operations team and continually enhance team performance and operational efficiency. ➢ Ensure proofs/reconciliation of branch’s books are done a s at when required and ensure safety of branch’s assets. ➢ Develop and implement efficient and effective customer service strategies. ➢ Closely supervise the operations area to prevent frauds and authorize transactions above limits of sub unit heads. ➢ Monitor branch cash levels and ensure that cash limits are not exceeded and ensure Branch Service Process improvements. ➢ Conduct daily Knowledge sessions in the branch and perform other duties as assigned by Regional Operations Coordinator. Technical Skills: Computer Literate {Excellent}, Organizational Ability, Leadership Quality/Team Building/Conflict Management, Good Public Relations, Inter-personal and Communication {Oral and Written} Skills. Computer appreciation / data entry (wordprocessing/spreadsheet/presentation, Numeric Skills, Mentoring. Personal Assessment: I consider myself as a proactive, self –motivated, dynamic, Assertive and Highly committed team worker. Trainings & Certifications: ▪ WOW Service Experience. ▪ Superior Customer Service delight. ▪ Detection and Prevention of fraud. ▪ ▪ ▪ ▪ ▪ ▪ ▪ Comprehensive Banking Operations Service. Personal Effectiveness, Time Management and Organisational Skill, Effective Business writing. Telephone Etiquettes. Anti-Money laundering and Combating Financial Terrorism. T24 (Core Banking Application) Re-Implementation. Operational Risk Management CBN Cash-Less Economy (commercial Banks and Financial Institutions) ▪ Fraud Control and Awareness ▪ Negotiation and Selling Skills ▪ Processing of CBN trade transactions (Form M,Form NXP,Form A etc) Sensitivity: Internal document for Union Bank ▪ MoneyTransfersMoneygram,WesternUnion,Presto(Local/Money transfer) ▪ CIBN Professional Conduct and Ethics. Hobbies: Reading, Sporting, Meeting people and surfing the web. References: To be made available on request. Sensitivity: Internal document for Union Bank