Nofisat Yusuf
- |-PROFESSIONAL SUMMARY
Results-driven sales professional with over 3 years of experience in cold calling, lead generation, and client relationship management.
Proficient in utilizing CRM tools and communication platforms to drive revenue growth. Skilled in remote work environments, adept
at streamlining processes and fostering collaboration
WORK EXPERIENCE
UNILAG Microfinance Bank | Sales Development Representative | Lagos, Nigeria
Sep 2020-Nov 2023
• Engaged in proactive cold calling to promote a range of bank products, demonstrating effective communication skills to
engage clients successfully.
• Met and exceeded the set target of securing 10 new clients per week through diligent cold calling efforts.
• Contributed to a notable 30% increase in the customer base by successfully securing new customers through cold calling
efforts.
• Collaborated seamlessly with the operations team to optimize and streamline existing processes to enhance efficiency.
• Participated in brainstorming sessions with key stakeholders to contribute ideas for product development, providing a strategic
foundation to drive sales.
eCore Services | Lead generation Specialist | Pennsylvania, USA
Feb 2019-Jul 2020
• Generated and nurtured leads through a combination of cold calling campaigns and digital outreach efforts, effectively
engaging with prospects to collect vital information and move them through the sales pipeline.
• Maintained client relationships through regular follow-up calls and emails, ensuring ongoing communication and addressing
any inquiries or concerns promptly.
• Utilized tools such as Apollo.io, Find That Lead, Clearbit, and Lead IQ for data gathering, enrichment, and validation,
enhancing lead generation processes and ensuring a steady flow of qualified prospects.
• Scrapped 26 data points per lead using tools like Clearbit, Kendo, Emailfinder, and Hunter, showcasing a detailed and
thorough approach to data research and validation, essential for effective lead nurturing and pipeline management.
• Contributed to the success of 10 projects by delivering high-quality, meticulously researched data, supporting effective
decision-making processes in sales and marketing strategies, and maintaining a robust sales pipeline.
SKILLS
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Cold calling
Lead generation
Client Relationship Management
Sales Pipeline Management
Call Handling and Support
Appointment Setting
Team Collaboration
Communication Skills
Time management
Remote Customer Support
Telemarketing
TOOLS
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Click-up
HubSpot CRM
Microsoft Teams
Google Workspace (formerly G Suite)
Microsoft Teams
Slack
Zapier
Clockify
ADDITIONAL INFORMATION
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Certificates:
Google Data Analytics Professional Course
Technical Skills: Microsoft Excel (Intermediate), Structured Query Language (Basics), Tableau (Basics), Microsoft PowerBI
(Intermediate) R Programming Language (Basics).
Interests: Investment, Entrepreneurship, Artificial Intelligence, Market Research, Travelling
Languages: English, Yoruba (Native)