Yusuf Bozkurt

Results-driven Customer Service, Sales, and CRM Specialist with over a decade of experience excelling in diverse customer-facing environments. I consistently deliver exceptional support and drive conversions across all communication channels, including phone, email, text, social media, and face-to-face interactions. Proficient in leading CRM platforms (Zoho, Salesforce, Hubspot, Zendesk), multichannel communication, upselling, and complex issue resolution, I have a proven track record of building client trust and maximizing satisfaction.

Complementing my extensive client-focused expertise, I am also a passionate and self-directed Data Analyst. I possess a strong working knowledge of data analysis and data visualization, utilizing a robust technical toolkit that includes Python (Pandas, NumPy, Seaborn, Plotly, Scikit-learn), SQL, Power BI, Looker, Tableau, Microsoft Excel, and Google Sheets. While these skills are self-taught, I am eager to apply my analytical abilities to derive actionable insights and solve complex problems.

Fluent in English and Turkish, with intermediate German, I am ready to bring professionalism, strong problem-solving capabilities, clear communication, and a valuable analytical perspective to your team.