YUSHAU AHMAD
Contact Address: herwagana quarters, cocacola street, Gombe
Tel: -, -
E-mail:-
PROFESSIONAL SUMMARY
An exceptionally analytical individual with background in Public Administration with more than 5 years’
experience in the banking system, able to learn, improve and be of great value to privileged organization.
SKILLS AND INTEREST
Good leadership and management skills.
Creative problem solver.
Ability to work diligently with minimal supervision
Flexible, teachable, good communication and interpersonal skills, Negotiation skills.
Result oriented and resourceful in the use of time
Proficient in Microsoft office packages, Basic understanding in graphics design.
EDUCATIONAL QUALIFICATION
FEDERAL POLYTECHNIC, BAUCHI STATE
Diploma in Public Administration
Academic Standing: Upper Credit
UNIVERSITY OF MAIDUGURI
B.Sc in Public Administration
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2018--2023
WORK EXPERIENCE
UNITED BANK FOR AFRICA (UBA) PLC, GOMBE BRANCH
Bank Teller/Customer Service Executive
2021-DATE
ACCESS BANK PLC, GOMBE MAIN BRANCH
Customer Service Officer
2019
PERSONAL BRANDING FOR SUCCESS {ICSL} GOMBE OFFICE
2018
DIAMOND BANK PLC BIU ROAD BRANCH, GOMBE
Customer Service Officer
2017
STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME {SIWES} KIRFI LGA SECT
LEADERSHIP EXPERIENCE
Customer Service Executive (CSE)
2017- DATE
Managed and maintained the customer’s documents in a good filed.
Looking for a better way of solving of customers inquiries, complaints and providing an
innovation solutions. .
Tutored and mentored how to supersede customer’s expectation.
VOLUNTEER ACTIVITIES
Hisba Member {IZALA}
CERTIFICATES AND SPECIALIZED COURSES
Certificate of AML/CFT {DB} Diamond Bank Academy
Certificate of Commitment and Security {UBA}
Certificate of Commitment on our customers first promise {UBA}
Certificate of Computer Hardware Basics {CISCO}
Certification of C1st Day Quiz Series {UBA}
Certificate of Code Of Professional Conduct & Ethnics {UBA}
Certificate of Introduction to Critical Infrastructure Protection {OPSWAT}
Certificate of Soft-Skills Training {JOBBERMAN}
Professional Conduct & Ethnics Certificate {CIBN}
Certificate of Chartered of Institute of Bankers of Nig
Certificate on Ebola Awareness {DB} DIAMOND BANK
Attestation Letter from Council of Ulama {JIBWIS} Gombe
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Language: Fluent in English, Hausa.
Interests: Leadership, Sports, Administration, Finance, Driving, Solving problems, Business, Industrious
RESEARCH WORK
NDE BAUCHI STATE
REFERENCES:
Available upon request
2011
