Yuniah Sarange

Yuniah Sarange Executive virtual assistant - - Nairobi,Kenya https://msha.ke/uprisevirtually linkedin.com/in/yuniah-sarange-917a4b242 https://www.instagram.com/uprisevirtually? igsh=c3A0OWRzOGZhMXU5 https://www.facebook.com/share/19nP7qUMoj/ Profile An executive virtual assistant ,also founder of uprise virtually with a nursing background. Having mastered different tools and with my transfareable skills like excellent communication,problem solving and adaptability from healthcare,I am committed to delivering exceptional results that make it easier for business owners to save on essential time and focus on what really matters. I am equally passionate about work life balance and therefore my services are centred around providing that relief to business owners struggling to achieve it. Education 2025 Virtual assistant Alx Africa 2019 – 2024 BSC Nursing Kenya methodist university 2019 Basic computer skills St Joseph school of computer studies 2015 – 2018 High school Cardinal otunga girls' high school Professional Experience present Executive virtual assistant Uprise virtually Administrative Support → Managed scheduling for 10+ clients, streamlined email management by reducing inbox clutter by 40%, and organized 100+ documents weekly to ensure seamless business operations. Communication & Customer Service → Handled 50+ client inquiries per week, managed professional communication via email, chat, and calls, and improved response time by 30%, enhancing client satisfaction. Task & Time Management → Successfully prioritized and completed 95% of assigned tasks on time, meeting tight deadlines and supporting business efficiency. Data Entry & Organization → Maintained 99% data accuracy, updated 200+ spreadsheet entries weekly, and organized digital files for easy access, reducing search time by 35%. Use of Digital Tools → Proficient in Google Workspace, Microsoft Office, Trello, and Asana, optimizing workflow and increasing task completion efficiency by 25%. • • • • • 2020 – 2024 nurse attachee Meru teaching and referral hospital Patient Care & Communication → Interacted with 50+ patients daily, ensuring clear and compassionate communication, which enhanced patient satisfaction by 30% —a skill directly applicable to client relations and customer support. • Time Management & Multitasking → Managed care for 10+ patients per shift, coordinated medical procedures, and maintained documentation, demonstrating the ability to efficiently handle multiple calendars, emails, and administrative tasks as a VA. Attention to Detail → Maintained 99% accuracy in medical records, prescriptions, and reports, translating to precise data entry, document handling, and task management in virtual assistance. Problem-Solving & Critical Thinking → Made real-time decisions in highpressure medical settings, resolving patient care challenges 50% faster than standard response times—a crucial skill for handling client inquiries and operational challenges remotely. Confidentiality & Ethics → Handled and safeguarded 100% of patient records in compliance with HIPAA regulations, ensuring strict confidentiality—an essential skill for maintaining data security and discretion in business administration. • • • • Skills Soft skills Communication Skills Time Management & Organization Attention to Detail Problem-Solving & Adaptability Professionalism & Reliability • • • • • • • • • • Tech tools Communication & Collaboration: Slack, Microsoft Teams, Zoom, Google Meet Project & Task Management: Trello, Asana, ClickUp, Notion Email & Calendar Management: Gmail, Outlook, Google Calendar, Calendly Document & File Management: Google Drive, Dropbox, OneDrive CRM & Customer Support: HubSpot, Salesforce, Zoho, Zendesk Design & Content Creation: Canva, Adobe Express, CapCut • • • • • • Languages English technical skills Calendar & Email Management Data Entry & Document Organization Customer Service & Client Support Social Media Management Project & Task Management Tools (e.g., Trello, Asana, ClickUp) Google Workspace & Microsoft Office Suite CRM Software (e.g., HubSpot, Salesforce) Basic Bookkeeping & Invoicing Research & Report Preparation File Management & Cloud Storage (e.g., Google Drive, Dropbox) Basic Graphic Design (e.g., Canva) Scheduling & Appointment Coordination Video Conferencing Tools (e.g., Zoom,google meet Microsoft Teams) Swahili • • • • • • • •