Yule Argoncillo Molina

YULE ARGONCILLO MOLINA Email Address:-Upwork Profile: https://www.upwork.com/freelancers/~01d505654ca256aca9 OBJECTIVE: Seeking for a position preferably / in Trust and Safety Specialist Virtual Assistant where I can maximize my years of experience as content moderator/Virtual Assistant. WORKING EXPERIENCE: Social Content Moderator for US TV News Storm Ideas (Freeform/OTV Moderation) October 2021 – May 2023 Review escalated and user-reported content for compliance with policy guidelines Reviewed and removed sensitive and harmful content (to users, community and to contributors including staff’s) Review bulk messages using sprout social from different platforms (Facebook, Instagram, Twitter, and Youtube) Image Curation/Quality Check Nodogoro: Studio Shots March 2023 – May 2023 Image Quality Assurance Verify user Identification Remove & Approve Images Live Trust and Safety Taskforce Specialist Yubo App May 2019 - March 2023 Investigated live, Reviewed AI-detected and user-reported content for possible threats and banned users for violations against the set guidelines. Review escalated and user-reported content for compliance with policy guidelines Reviewed and removed sensitive and harmful content (Nudity, Prostitution, Propositioning, Scamming, Harassment, Bullying) Handled necessary escalations to the Legal and Policy teams (Grooming, CSAM, Self-harm, Suicide, Doxing, Blackmailing, Scamming, Prostitution, Money Flipping, Scheming, and Phishing) Collaborated with the team to improve investigation and detection processes, tools, guidelines, and policy gaps, grey lines and policy-based clarifications. Keeping up with the internet trends and topics to be in sync with the Gen Z culture. Photo Verification (Content Moderation) HUD App Nov 2019 - Apr 2020 Verify user Identification thru Yoti (match user’s: Selfie and Photo Uploaded on profile) Detect and escalate fraudulent behaviors on DMs. Review user generated content and contents aligned with the guidelines provided to ensure users safety. Insure community safety. Photo Moderation Hivemicro/Kiwi/Chatous 2018 Review user generated content and contents aligned with the guidelines provided to ensure users safety. Remove Images/Photos that are harmful for the users. Insure community safety. Link Building/Lead Generation iMade IT Services February 15, 2016 – December 5, 2016 Finding leads and increase company growth thru white hat link building. Content Photo - Reviews Moderation AskFM September 20, 2014 – February 6, 2017 Review user generated content and contents aligned with the guidelines provided. Remove Images/Photos that are harmful for the users. Insure community safety. Cebu Pro – Tech Provider Incorporated Executive Assistant - Front Office and Project Coordinator January 2011 - 2014 In-Charge the day-to-day company helpdesk/front office Monitoring Input(s) and Outputs (Product's In and Out) Manage 5 - 10 Technical Engineers and Printer Technicians Overall go to person for RMA's (Warranty Products Returns) Coordinate clienteles need and necessities for maintenance units. Caters Marketing Campaigns for leads Visayan Educational Supply Corporation Inventory Clerk June 2003 – December 2010 monitoring stock inventory (incoming and outgoing) updating stock inventory and its prices including new stock details filling up suppliers name (updates) send price quotations curating ID photo enhance and printing making barcodes using MySQL and POS printer Sales attendant EDUCATIONAL ATTAINMENT: College : University of San Jose-Recoletos Course : Bachelor of Science in Business Office Administration Personal Information: Civil Status: Married Number of Dependence: Three