Yueene Alegre

Curriculum vitae Personal Information First Name / Surname Yueene Alegre Address Phase 1 Block 25 Lot 2 Eastwood Residences, Brgy. San Isidro, Rodriguez, Rizal Nationality Filipino Date of Birth 11/16/1992 Gender Female My DISC Style Coach - Is My DISC Description Coaches are adept at solving "people problems." They are seen as warm, empathetic and insightful. They like to form extended personal relationships and often develop a reputation for unobtrusive, contributory efforts when working with others. They can become too lenient with marginal contributors and tend to be too mild when issuing corrections, directions and expectations. Work Experience Dates September 2014 - December 2020 Position Sales and Reservations Officer Promoting and marketing the business through social media, calls & email blasts Job Description Arranging and booking flights, hotels, insurance, and leisure activities Setting and organizing visa applications and passport appointments Dealing with customer queries and complaints Handling inbound and outbound calls Research destinations, weather reports, and traffic conditions to each country/city Employer / Address Amkor Travel and Tours Inc / Quezon City Type of Business Travel and Tourism Education and Training Date of Attendance AY 2011 - 2014 Institution / Address World Citi Colleges / Quezon City Degree Obtained Tourism Management Recognition and Awards Academic Distinction Skills and Competences Customer Service Aiding in business development Issue resolution Maintaining and updating customer records Handling customer complaints Calendaring/Scheduling Booking and re-booking meetings Use of necessary calendar and collaboration apps Administrative Support Business correspondence and team collaboration Assisting with travel arrangements Creating presentations and spreadsheets Online research