Youssef Hanafy

I am a remote Customer Support Specialist with 4+ years of experience delivering high-quality service for global brands including Amazon, Verizon, Walmart, and Samsung. Proven ability to resolve customer concerns efficiently in fast-paced environments while maintaining empathy, professionalism, and strong KPI results average of 90% and above most times. Fluent in Arabic and English, and seeking full-time remote roles with international customer experience teams.