Yousra Mahmoud Ismail

Have over 6 years of Customer Service experience.

-Native Arabic and fluent English speaker.

-Excellent knowledge of CRM systems.

-Experience as a phone, email and chat support.

I am a highly creative, goal-oriented professional with solid Customer Service experience, am organized, can manage multiple projects while meeting deadlines. I have a strong work ethic with a commitment to excellence. I am a team player and accomplish objectives, have excellent communication and presentation skills. I am a very workholic, detail oriented, good listener social person and a quick learner. Anti-Money laundry investigator, compliance.