Yoni Melisa Doyley

As a hardworking individual who is very creative and detail-oriented, I give my best at every opportunity given. Having spent the better part of ten years in the customer service, appointment setting, and sales field has made it my forte. I don't crawl under a rock when I hear 'NO' or get rejected. I am extremely creative with experience as a virtual assistant and marketing representative in Logistics, Real Estate, Solar energy, IT platforms, internet services, gadgets, and other goods and services. Being self-motivated and fully enthused about any project I am a part of, makes it so much easier to work well with any team and impart the same confidence and diligence to your company.

I see myself as a diligent all-rounded individual in information technology. I am competent in using all Microsoft suites, especially Excel, various CRMs, and all the Google suites. I have a general grasp of computing, troubleshooting techniques, and marketing implementations. I have been trained in call control, from asking effective probing questions to making assumptive close. I showcase these skills in every interaction in my sales career.

I would be much obliged to have the opportunity to expand our discussion on this matter and for expedience.

Online History

As a detail-oriented, passionate, and diligent individual with over 10 years of experience in the BPO industry, performing production management, KPI maintenance, and workforce management tasks for sites like IBEX Global, VXI, and Conduent in Jamaica. I have acquired the ability to execute excellent organizational/ time management skills, analyze data, risk assessment, and report.