Yomi Omiyale
$10/hr
Tech Support, Data Analytics and Digital Marketing Professional
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 38 years old
- Location:
- Lagos, Lagos, Nigeria
- Experience:
- 9 years
About
Proven IT support technician skilled in customer service and ticketing systems.
Key Qualifications & Responsibilities
- Drove service delivery and improved Enterprise IT services and products to 20,000+ end users in a fast-paced IT firm with 50+ corporate customers.
- Performed 30 on-site visits to develop partner solutions.
- Provided IT support services, troubleshooting and system operation.
- Quickly solved 20+ customer issues daily with 95% success.
- Enhanced help desk ticket system, reducing solution time by 35%
Skills
Languages
