Yohannes Jatmiko Yuwono

Yohannes Jatmiko Yuwono E-mail : Address : -Phone : - Malangrejo RT 003 RW 034, Blok D No. 088, Wedomartani, Ngemplak, Sleman, DI Yogyakarta 55584 Work experience Influx, Inc. April 2016 — September 2017 Client Captain - Customer Support Agent Maintaining good relationship between client and customer support agents Become a communicator between the agents and the client Leading and supervising customer support agents to meet the clients' expectations Handling complaints from customers/users SoftwareSeni October 2015 — April 2016 Data Entry Entering data of incoming clients Keeping track on website-building projects Coordinating with the developers on the projects Updating data of which websites are already live and which are still in progress Sanata Dharma University Jan 2010 — July 2011 Teaching Staff Teach the basics of dramaturgy to students of the English Language Education Study Program Train students to make good play scripts Write and edit play scripts Help students prepare drama performances as part of their year-end project Teach General English to non-English study programs/faculty students Freelance 2005 — Present Translator - Editor - Project Manager Translating texts from English to Indonesian Language or from Indonesia Language to English Editing translated texts Managing projects with fellow translators All Plus - Alam Bahasa June 2007 — July 2009 Teaching Staff Teach and train general English to university students or professionals Teach Bahasa Indonesia to foreigners Create teaching materials/media Yohannes Jatmiko Yuwono 1 Education English Language Education Study Program 2002 — 2009 Sanata Dharma University Bachelors Degree in the English Language Education Interests Art, especially in hand lettering, fancy lettering, and calligraphy Language learning Wordsmithing Coding, website design Reading, especially non-fictional books about the history of the world Yohannes Jatmiko Yuwono 2