Yohannes Jatmiko
Yuwono
E-mail :
Address :
-Phone : -
Malangrejo RT 003 RW 034, Blok D No. 088,
Wedomartani, Ngemplak, Sleman, DI Yogyakarta
55584
Work experience
Influx, Inc.
April 2016 — September 2017
Client Captain - Customer Support Agent
Maintaining good relationship between client and customer support agents
Become a communicator between the agents and the client
Leading and supervising customer support agents to meet the clients' expectations
Handling complaints from customers/users
SoftwareSeni
October 2015 — April 2016
Data Entry
Entering data of incoming clients
Keeping track on website-building projects
Coordinating with the developers on the projects
Updating data of which websites are already live and which are still in progress
Sanata Dharma University
Jan 2010 — July 2011
Teaching Staff
Teach the basics of dramaturgy to students of the English Language Education Study Program
Train students to make good play scripts
Write and edit play scripts
Help students prepare drama performances as part of their year-end project
Teach General English to non-English study programs/faculty students
Freelance
2005 — Present
Translator - Editor - Project Manager
Translating texts from English to Indonesian Language or from Indonesia Language to English
Editing translated texts
Managing projects with fellow translators
All Plus - Alam Bahasa
June 2007 — July 2009
Teaching Staff
Teach and train general English to university students or professionals
Teach Bahasa Indonesia to foreigners
Create teaching materials/media
Yohannes Jatmiko Yuwono
1
Education
English Language Education Study
Program
2002 — 2009
Sanata Dharma University
Bachelors Degree in the English Language Education
Interests
Art, especially in hand lettering, fancy lettering, and calligraphy
Language learning
Wordsmithing
Coding, website design
Reading, especially non-fictional books about the history of the world
Yohannes Jatmiko Yuwono
2