• Reviewing the quality of the cases in terms of structured entry of serious and non-serious events by using Pub Med search engine.
• Ensure the assessment and data entered in data base from article.
• Perform the quality review of literature hits assessed as invalid by literature review associates.
• Provide the guidance to literature associates and case processing associates.
• Update all the trackers and share the same with project owner.
• Prepare the monthly quality metrics and share the same with the project owner. Conduct the feedback session with literature team and case processing associate.
• Maintain the individual quality data
• Performed structured analysis of clients existing operations to identify pain points, inefficiencies and any unmet business needs.
• Contribute innovative ideas to transform the clients business, leveraging technology, best practices, and regulatory knowledge in collaboration with Foresight colleagues and clients.
• To ensure day to day PV activity in out basis.
• To participate with QA in audit related activities.
• Ensure team meeting to convey the new updates and query solving sessions.
• Managing workflow according to timelines and SLA. Tracking of all service level agreement and ensure the achievements.
• Perform the RCA CAPA for all the non conformance in the SLAs.
• Participation in discussion with client regarding update and workflow management.
• Ensure the workflow management, team meeting, case assignment, team management.