Yoga Permana

Yoga Permana Bandar Lampung, Lampung • - •-• linkedin.com/in/ygprmn Skilled administrative professional and virtual assistant, with over 15 years specialized experience in providing administrative support. Dedicated and committed to growing and expanding businesses and have a proven track record of success. Prioritize strong communication skills to delegate tasks and lead employees effectively. Looking to secure a position within a fast-paced organization that allows for further career growth. WORK EXPERIENCE Unity ABA • California, United States • 06/2024 – Current Authorization & Utilization Supervisor (Remote) • Assist in comprehensive administrative, data entry, document preparation, and maintaining organized records specific to ABA therapy. • Monitor and analyze the utilization of ABA resources to enhance service efficiency across the organization. • Work closely with funding agencies, clients, and ABA team members to streamline workflows and improve service delivery processes. • Generate regular reports on authorizations and resource utilization within ABA services to inform decision-making and improve outcomes. Wesgrove Homes Inc • British Columbia, Canada • 02/2024 – 04/2024 Lead Generation & Email Marketing (Remote) • Assist in the development and implementation of marketing strategies and campaigns. • Conduct research to identify potential customers and build targeted lead lists. • Craft compelling email campaigns and newsletters to engage existing customers and prospects. • Analyze email performance metrics and provide insights to optimize future campaigns. GuardAnchor • British Columbia, Canada • 01/2024 – 08/2024 Administrative and Logistic Support (Remote) • Assist with office administration tasks, such as ordering supplies and maintaining inventory levels. • Coordinate with suppliers, carriers, and vendors to ensure timely and accurate delivery of goods. • Process invoices, orders, and other documentation in a timely and accurate manner • Manage and maintain various databases, records, and filing systems related to logistics and customer support. • Conduct research to identify potential customers and build targeted lead lists. • Accurately input and update customer and prospect data into the ZOHO CRM system. Louis Dreyfus Company Indonesia • Lampung, Indonesia • 12/2020 - 05/2021 Procurement Coordinator • Oversee all operation related activities at each company entities (Refinery, Biodiesel and Coffee Warehouse). This includes Purchase order generation for inventory & non inventory stocks sourcing for quotations of material & services. • Oversee the execution of any contract/agreement and maintenance / renewal of existing contracts under the purview of the Materials department. • Participate actively in cost-saving activities by negotiating with vendors, sourcing • • alternative products or vendor for best value supplies. Review and improvement of standard operating procedures (SOPs) to optimize workflows. Led the implementation of the "Tally" procurement system to digitize purchasing and invoice processes. Gunung Madu Plantations • Lampung, Indonesia • 05/2009 - 02/2020 R&D Administrative Officer • Perform planning and coordination of administrative procedures and systems. • Organize smooth and adequate flow of information within the company to facilitate other business operations. • Monitor costs and expenses to assist in budget preparation. • Developed and successfully implemented an ERP system for R&D department which digitized workflows, integrated data sources and automated repetitive tasks. This reduced administration time by 30% and improved collaboration across project teams. • Led an initiative to centralize all admin clerk roles into a shared services model. Through workflow analysis and process automation using the new ERP system, I consolidated activities, and reduced headcount needs by 20% with no loss of service quality. • Applied 5S methodology to optimize the physical organization and storage of research materials and equipment. This included standardizing labeling, allocating dedicated storage spaces and inventory tracking systems. Warehouse & Distribution Officer • Maintains inventory and supplies by receiving, storing and delivering items; securing warehouse; supervising staff and workers. • Perform inventory controls and keep quality standards high for audits. • Keep a clean and safe working environment and optimise space utilisation. • Led the development and implementation of a new ERP system integrating our sales, warehouse and inventory management functions. This digitized paper-based processes, reducing administrative time and improving productivity. Key metrics like order fulfillment and inventory turns are now easily monitored, supporting improved daily decision making. • Managed the construction project of an extended 15,000-ton warehouse facility. This increased sugar storage capacity to meet rising demand. Purchasing Officer • Reviews and approves purchase order placement of purchasing assistants and buyers for accuracy and optimum delivery and pricing. • Develop and implement purchasing and contract management instructions, policies and procedures. • Collects, analyzes, and reports data on a periodic basis to monitor the performance of the purchasing function and ensures efficient day-to-day operations. • Led the implementation of a web-based purchasing information system. Provided training to users across departments. This digitized manual procurement workflows, accelerating administration. • Negotiated a long-term credit arrangement with top vendor, reducing payment cycles by 180 days. This optimized 18-20M in working capital annually, strengthening cash flow. Bank CIMB Niaga • Lampung, Indonesia • 06/2007 - 04/2009 Assistant Account Officer • Report to Account officer in an area dedicated to customer service. • Accompany the Account officer on sales calls outside the bank, thereby learning how to identify a customer's needs and make appropriate suggestions for available services. • Assist customers with transactions and provide information as requested. • Conducting marketing, sales and promotional activities. • Developed a comprehensive borrower database and dashboard using Excel to effectively manage SME loan portfolio. The database integrated key info on borrowers including loan details, payment history, customer profiles and risk metrics. EDUCATION • Master’s degree in business management University of Lampung • GPA 3.97 • 09/2022 – 04/2024 • Bachelor’s degree in industrial engineering Sebelas Maret University • GPA 3.29 • 01/2002 - 01/2007 ACHIEVEMENTS • Top Rated Plus Upwork Freelancer with 100% Job Success • 1st Place - International Students' Scientific Communication Competition 2024 National University of Science and Technology Politehnica Bucharest • Graduated as the top student in the master’s program at University of Lampung Ranked first in the Faculty of Economics and Business and achieved the third highest distinction at the university level CERTIFICATIONS • What is Data Science? • IBM • 09/2023 • Google Project Management • Coursera • 08/2023 • Supply Chain Analytics Essentials • Coursera • 07/2023 • Google Data Analytics Specialization • Coursera • 01/2023 • Excel Intermediate • Coding Studio • 11/2022 • Tableau Training • Simplilearn • 11/2022 • Business Analytics with Excel • Simplilearn • 11/2022 • Microsoft Excel Fundamental • Coding Studio • 11/2022 • Business Process Analyst and Improvement • IPQ Institute • 09/2019 • Halal Assurance System Training • Majelis Ulama Indonesia • 08/2016 • Techniques and Methods for Preparing HPS/OE for Goods and Services Procurement • PT. Mairodi Mandiri Sejahtera • 12/2013 • Handling Negotiation Obstacles and Resolving Conflict for Purchasing • MCP • 03/2012 • Process Exim Documents • Human Capital Indonesia • 03/2011 • Effective Supervisory Management • Human Capital Indonesia • 12/2010 SKILLS Microsoft Office 365, Google Workspace, Canva, Figma, Trello, Jira, Notion, Microsoft Visio, Microsoft Dynamics AX, Microsoft Power BI, Tableau Procurement Management, Data Analysis, Purchasing Negotiation, Project Management, Planning Budgeting & Forecasting, Budget Preparation, Business Process, Objectives and Key Results (OKRs), Warehouse Operation, 5S PROJECTS • ERP Dynamics Axapta Development - Android for R&D Activity Module PT Gunung Madu Plantations • 01/2017 - 01/2020 • ERP Dynamics Axapta Development - Sales & Warehouse Module PT Gunung Madu Plantations • 08/2016 - 11/2017 PUBLICATIONS • Determinant Factors of Purchase Intention in Social Commerce: A Study on Users of Instagram Shop Platform in Indonesia International Organization of Scientific Research – Journal of Business and Management • 12/2023 • Digital Marketing Media Development at Nutrihub Lampung Journal Corner of Community Service • 12/2022 • Information System Design to Support Order Processing at CV. Putra Wahyu Rotan University of Sebelas Maret • 03/2007