Hello!
Let me share with you my work experiences over the years:
I've been working with the BPO industry for 6 years. I've handled one of the famous local telco and internet account here in the Philippines as well as T-Mobile US.
I've worked as a Customer Service Specialist handling Account Management, Billing, Quality Assurance and Technical Support.
I am used to communicating via phone, email and live chats as a platform to reach our clients.
These work experience help me to be efficient and confident. I'm a fast learner and can work independently under less supervision.
I still want improve myself and the add more skills to offer so I see this as an opportunity to be a successful freelancer, as I find potential long term clients that I can give my full time service to your business.
Just send me a message for further questions! :)