Ymarie Claro

Hi! My name is Ymarie from Philippines and here are my work experiences:

-Customer and Technical Success Support for 3 years (BPO setting)

*Answer Inbound calls

*Create Documentation

*Travel Management

*Troubleshoot technical errors/ Escalate if necessary

*Use GDS for travel bookings

-Retail Sales Executive in Dubai, UAE for 4 years

*Worked in a retail store in Dubai for Harman Kardon/JBL and Sony Mobile

*Welcome customers and ask what item they need

*Introduce products, give demo if needed

*Stock Inventory and display products

*Upsell

-Social Media Manager for 3 years (Remote)

*Internet competitor research

*Copywriting

*Lead generation/Cold calling

*Email handling

*Create newsletters

*Schedule posts across social media platforms

*Create graphics and a bit of video editing

I can speak and write English proficiently. I can take on any task assigned to me, whether it's something I have no prior experience with, because I am highly determined and always willing to learn. I'm reliable and proactive, which makes me a great freelancer to work with. I am looking for long-term relationships with my clients. My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals. I can help you get organized and reach your goals. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do.