Yetunde Olabisi Ajayi
Plot 129 Adebisi Ajayi close, Omole estate Ojodu, Lagos, Nigeria
P. O. Box 7026 Ikeja
T:-
E:-
Career History
Virtual Assistant (Independent Consultant) March 2019 – present
Appen Ltd
9, Help St Chatwood NSW 2067 Australia
This is a part-time virtual assistant position with duties which involve web evaluation (data, image and video) using annotation tools, reviewing and rating web content using web applications to support the measurement of search data relevance after careful analysis and research according to detailed criteria in a SaaS work environment. It allows for critical thinking on the part of the reviewer for appropriate evaluation input.
Virtual Assistant (Data Entry Specialist)February 2019 - present
Brainsfeed Limited
Room 903, 9/F, Dannies House,
20 Luard Road Chai Wan, Hong Kong
This is a part-time virtual assistant position working as an independent contractor whose job duties involve engaging deep research techniques using diverse research online tools to get desired data for lead generation and data entry working on diverse project types, organizing and arranging data on spreadsheet to give desired information for further analysis, delivering results within set deadlines.
Admin/HR ExecutiveJune 2011 – July 2018
Burbitt Nigeria Limited
Nurses House
23, Afribank Street, Victoria Island, Lagos
Responsible for developing and implementing Administration and HR initiatives, strategies and plans aligned to company needs effectively organizing and managing its diverse functions following guidelines. The expected result is delivered in these fields allowing
for effective running of business, providing core administrative support to C- level executives and customers.
Duties
-Apply knowledge of core HR disciplines in implementing HR processes and advice on HR policies and procedures supporting current and future business needs.
-Manage the administrative structure with its diverse functions effectively implemented which include routine generation of documents and reports, file management and executive diary management.
-Support project Manager/Executives to ensure development, implementation, coordination and monitoring of HR /Administrative systems, strategies, processes, functions and procedures across the company ensuring smooth day to day running of business in line with project demands.
-Actively engage clients and other stakeholders at all stages of project implementation giving requisite support to enhance project delivery meets customer satisfaction.
Meeting point CoordinatorMarch 2008 –December 2010
Susu Microfinance Bank
24, Commercial Avenue, Sabo, Yaba, Lagos
Responsible for mentoring, managing and directing meeting points staff in line with bank business policies to meet its goals and objectives by rendering quality services in the areas of HR, administration and customer service.
Duties
-Work with the HR Manager to ensure all HR functions and processes operate in accordance to HR policies and plans.
-Develop and articulate different work activities of meeting point employees in a customer service work environment rendering quality customer support.
-Reconcile day to day banking processes of meeting points, working with the IT and accounts department, following bank policies.
-Develop business/marketing strategies, introducing business drives to increase the meeting point customer base and maintain quality service delivery at all times.
-Create and maintain an effective administrative structure for the day to day running of business in meeting points.
-Motivating meeting point employees to promote excellent work practices
Bankruptcy Management AssistantJune 2006 – March 2007
Rogers Communication
Toronto, ON, Canada
Responsible for coordinating and articulating all bankruptcy processes while establishing and maintaining relationships with all stakeholders, in the process maintain a gradual reduction in clients’ bankruptcy portfolio, providing the necessary administrative assistant support.
Duties
-Maintain and manage bankruptcy process with regular electronic updates of relevant data and details.
-Prepare and generate supporting documents, effectively channeling them to appropriate departments in the work cycle for further processing.
- Collation, recording and channeling of bankrupt clients check to accounts department for reconciliation of data and reduction of company clients’ bankruptcy portfolio.
-Act as support to all stake-holders in the work cycle, developing a partnership which allows for free flow of relevant information adopting excellent communication skills.
-Provide administrative support services necessary for the effective running of the bankruptcy process.
-Develop new work pattern and processes to sustain work relationship with stakeholders outside the department.
Skills and competences
-Sound working knowledge of HR and administration issues and processes with experience providing core support functions to C- level executives.
-Experience working remotely with an organized work space.
-Excellent computer skills and internet savvy, ever exploring new digital potentials.
-IELTS overall band score of 7.0 with strong communication skills and ability to develop and maintain effective working relationships at all levels even from a virtual position using diverse online communication channels.
-Ability to follow work instructions with minimal supervision to organize job functions according to work procedures developing efficient flexible work pattern in a SaaS work environment.
-A fast learner with ability to research and develop new work patterns, adding value to job content to get results at all times.
-Detailed and result oriented, ever exploring new work patterns applying strong analytical skills
-Experience in engaging effective time management skills to deliver job output as at when due.
-Experience in operating in a fast paced operational and customer service work environment engaging and giving the necessary support to all parties.
Academic Qualification
1983 -1988
University of Lagos, Nigeria
Bachelor of Science Zoology
1999 -1999
University of Ibadan, Nigeria
Post graduate diploma Public Administration
2000 – 2002
University of Lagos, Nigeria
Masters Industrial and Labor Relations
Jan 2003 - June 2003
Working Skills Centre Toronto, ON, Canada
Certificate in Working Skills
Professional affiliation
Member, Chartered Institute of Personnel Management of Nigeria
