Yessica Rodriguez Sanchez

In my role overseeing business associate management, I cultivated strong relationships with clients and suppliers to ensure alignment with corporate standards, clear communication, and consistent performance.

As the lead for documentation and management systems, I implemented and maintained an integrated system that supported ISO 9001:2015 standards. I drove a high level of audit readiness by ensuring all stakeholders maintained comprehensive, accessible commercial files. I completed 90% of IMS documentation, aligned with regulatory expectations, and delivered key improvements by resolving over 85% of outstanding corrective actions.

I consistently monitored key performance indicators tied to documentation integrity and audit results, using those insights to inform continuous improvement efforts. By leading audits, corrective actions, and documentation training across teams, I elevated both compliance and operational efficiency across the organization.